DHL eCommerce Packet Plus

Common questions about DHL eCommerce Packet Plus

• How does DHL eCommerce Packet Plus work?

  To create a shipment with DHL eCommerce Packet Plus, you must enter your shipment details (such as address and item details) and purchase a shipping label. Print out your shipping labels and attach to your package. The courier will collect your parcel at the pre-arranged time. From there, DHL eCommerce will arrange shipment to your final destination.

  This whole process can be managed on the Easyship platform.

• How do I track a DHL eCommerce Packet Plus shipment?

  You can track DHL eCommerce Packet Plus shipments using the tracking number for the shipment provided and visiting the DHL eCommerce website.

• How do I contact DHL eCommerce for a shipment?

  You can generally contact DHL eCommerce at their website. In most cases, shipments created on the Easyship platform will provide you all the visibility you need on a shipment.

• What are the shipping rates for DHL eCommerce Packet Plus?

  Pricing varies based on shipment details and destination.

  Signup today for a free Easyship account to see the most accurate rates for DHL eCommerce Packet Plus and other services we offer.

• How long will delivery take for a DHL eCommerce Packet Plus shipment?

  Shipments for DHL eCommerce Packet Plus shipments to Hong Kong generally take between 15 - 30 days.

  Signup for an Easyship account to see the most accurate delivery time for DHL eCommerce Packet Plus.

• Is there a DHL eCommerce location near me?

  You can find the full list of DHL eCommerce locations in Singapore here.

• What can I ship with DHL eCommerce Packet Plus?

  DHL eCommerce Packet Plus do not have many restrictions on what you can ship, however you should be mindful that things such as alcohol, food & other items are generally restricted to most locations. With DHL eCommerce Packet Plus, stand-Alone Batteries, Batteries packed with the equipment and Batteries contained in the equipment are not allowed as well as Liquids.

• Does DHL eCommerce Packet Plus require a signature on delivery?

  DHL eCommerce Packet Plus do not require a signature on delivery.

• How does DHL eCommerce Packet Plus work with Easyship?

  Easyship will detect when a shipment is eligible for a DHL eCommerce Packet Plus shipment and show this as an option when preparing shipments. Further details on preparing shipments and obtaining the right boxes can be found here.