DHL Documents

Common questions about DHL Documents

• How does DHL Documents work?

  To create a shipment with DHL Documents, you must enter your shipment details (such as address and item details) and purchase a shipping label. Print out your shipping labels and attach to your package and then dropoff your package at a designated dropoff location. Dropoff locations can be found here. From there, DHL Express will arrange shipment to your final destination.

  This whole process can be managed on the Easyship platform.

• How do I track a DHL Documents shipment?

  You can track DHL Documents shipments using the tracking number for the shipment provided and visiting the DHL Express website.

• How do I contact DHL Express for a shipment?

  When shipping with Easyship you do not need to contact DHL Express. All the information you need about your shipments is available to you through the Easyship platform. If you want to learn more about DHL Express you can learn more at their website or calling 1-800-805-9306.

• What are the shipping rates for DHL Documents?

  Pricing varies based on shipment details and destination.

  Signup today for a free Easyship account to see the most accurate rates for DHL Documents and other services we offer.

• How long will delivery take for a DHL Documents shipment to Hong Kong?

  Delivery time varies on origin and destination.

  Signup for an Easyship account to see delivery time for all available couriers in your location.

• Is there a DHL Express location near me?

  You can find the full list of DHL Express locations in United States here.

• What can I ship with DHL Documents?

  DHL Documents do not have many restrictions on what you can ship, however you should be mindful that things such as alcohol, food & other items are generally restricted to most locations. With DHL Documents, only documents are allowed on this service

• Does DHL Documents require a signature on delivery?

  DHL Documents shipments do require a signature on delivery. For a delivery to be completed, somebody will need to be at the destination address to receive the shipment.

• How does DHL Documents work with Easyship?

  Easyship will detect when a shipment is eligible for a DHL Documents shipment and show this as an option when preparing shipments. Further details on preparing shipments and obtaining the right boxes can be found here.