“ It was actually a better cost saving for us to go with Easyship which got us the best price for a range of different countries ”
Easyship has been a fantastic partner for our brand. As a small startup, we had numerous areas we have to cover, many which were outside our wheelhouse. We found Easyship and they helped us incorporate our fulfillment and order processing flow with ease. They offer great customer service and support, going above and beyond to help us get up to speed and ensure our logistics were covered. Thanks Easyship!
Easyship was super quick and easy to setup. It allowed us access to many large freight companies without a minimum spend. Also their software syncs with Shopify so no retyping of customer details saving hours during dispatch. Our customers love it because they get accurate shipping estimates during checkout and it even tells them the estimated duty/taxes and speed of delivery, providing them choices based on their needs. 5 Star!
Absolutely worth every penny! We have been using this app daily for just under a year now and we're very pleased with it. This platform is very user friendly and will save you money by getting the best shipping service/cost and time by automatically entering shipping details for you. Their customer service is second to none, from the online chat support to the management team!
Been using Easyship for several years with barely an issue, and whenever there is something — usually on the courier side — the support team is quick to fix. Product and account management teams are great too and have proactively reached out to help solve any issues as (or before) they arise. To be able to ship using so many different courier products in a single platform is just so useful. Especially for a Hong Kong-based company where there are few other options to manage a large volume of shipments with such an intuitive and functional UI. Would recommend!
"Using Easyship has quite literally been so easy! The support and service from our account manager has been 10/10, and our shipping logistics here at Deskr have been flawless. Email support has been amazing and we've had all of our questions answered quickly and promptly. We have had plenty of great experiences by the support team and we've never had a problem go unsolved! I would recommend using Easyship to any new e-com shops that are looking to add a fully functional and streamlined way of shipping. This has been a great experience for us here at Deskr."
If I could give more, they'll get more...to make up for these 1-star toxic reviews. Be reasonable people. The setup can take some time as with many TP services/plugins, but the team at Easyship are extremely friendly and will go out of their way to help you if you're nice and easy to deal with too. I'd recommend setting up a demo phone call, keep a good relationship (as you should with business), and you'll have a seamless experience. They offer some serious analytical tools for an extra, But the basic free package is good enough. Good courier pricing as well. Personally, I've dealt with much third-party software, and the two account managers, Michelle and Shivanjali were top-notch. 10 out of 10. Definitely ask for their help if you're based in the States or APAC. Cheers guys, keep up the good work. Look forward to any new features
We are using Easyship system for almost a year, and our overall experience is excellent. The system is easy to use while enabling to have several users, so we can produce the shipment from several locations. We also connect Easyship to several stores and marketplaces. Also worth mentioning - the good prices for shipments and the ability to connect to our own contract within DHL, etc. They also have great customer support, with fast answers via chat or mail, and also appointed us a very professional customer success manager, who helps us with complex questions or issues. One of the big advantages is the reports, which help us to get fast and accurate status reports, in order to oversee problems in the logistic chain.
Easyship proved to be a reliable platform, the system is very user-friendly and it's quite easy to use. You have full control of creating and managing the shipments. If any problems arise with the labels, you can see error messages instantly in your dedicated dashboard. The support staff has been very responsive, friendly, helpful. They are a charm to work with. Highly recommended.
Easyship guided us throughout the whole process of using the app, so we received a lot of support and help from them which helped us a lot. It reduced any need for manual processes and I really like that it updates the Shopify platform with all the tracking information and status'. This way it's all up to date in real-time!
We were importing all our goods from China to the US, paying high tariffs, then shipping them out to international customers, which was costing a ton. Because of Easyship, we opened a Hong Kong warehouse and were able to ship all our international orders straight to customers, without having to worry about high tariffs from China to USA, while also getting cheaper shipping rates. Easyship is founded in Hong Kong and their software deeply integrates in the Hong Kong carriers, making it essentially the only shipping software available to allow simple eCommerce fulfillment out of Hong Kong
We've been using Easyship for the last couple of years and it is by far the easiest portal we've used to date. The UX is user-friendly, visually appealing and informative at the same time. My favourite feature allows me to gauge shipping cost prior to dispatch without having to read off of a price matrix and weigh out numerous options that suit me. However, where Easyship really exceeds is its customer service. Jose has been by our side since launch and is always eager to reach out either to check up on us or help whenever necessary. Thanks, Jose!
Proozy is a DTC retailer with the best pricing on the planet for sporting and casual apparel and accessories. We had been using a well known shipping engine that couldn't effectively select the lowest cost carrier, in particular given its weakness in including the impact of parcel dimensions on shipping rates. When we migrated to Easyship, we shifted to real time selection of the lowest cost carrier among 4 shippers and all the shipping modes within each of those carriers. The outcome optimized our speed. In 2022, our parcel weights increased as we increased our units per order. We also incurred price increases from all of our carriers, yet the average cost to ship each parcel went down due to the intelligent carrier optimization provided by Easyship. The savings are exceeding $0.50 per parcel which is astonishing given the increases all carriers have leveled on retailers.
Probably the best integration for Shopify stores out there. The ease of use of this app is amazing, plus it doesn't require any coding ability etc. If you do run into a problem, the support team is always there to help you out! For a small business owner, it is a must-have app, not only for ease of use, but also for it's ability to increase sales and provide access to a large variety of couriers!
Easyship offers a powerful suite to manage your Shipping process for your eCommerce platform. In addition, they found us the perfect set of warehouse companies to host and fulfill our inventory to our clients. Their support team and account manager are being so efficient, bringing an accurate and fast answer. Finally, their solution allows us to provide over 20 carriers option to our end clients as well as dynamic rates and import tax calculations directly on our checkout page.
For my company, Easyship has been a lifesaver so far. Great service very close to its customers, accurate tools, and clear interface. You score big already. Great product for us and we are now ready to scale up our business. No hidden costs, no bad surprise, all clear. We have been lost with two 3pls in the past and Easyship is definitely the right setup for us now. They also signed agreements with worldwide warehousing servicing, we can feel safe and ready to go further. I do recommend them 100%
As a small business trying to expand globally, Easyship has been amazing at making international shipping headache-free. The personalised support we have gotten our account manager Krish has really simplified and enhanced our experience. We will definitely continue to use Easyship's services for years to come!
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