International Shipping

Coronavirus: Carrier Operations Status in Hong Kong, Singapore & Australia

See how major carriers are responding to the coronavirus in Hong Kong and Singapore, and how mail services from the two countries are being affected.
Coronavirus: Carrier Operations Status in Hong Kong, Singapore & Australia
Gayatri Bhaumik

By Gayatri Bhaumik

 

May 26, 2020

See below for how major carriers such as DHL are responding to Covid-19 in Hong Kong, Singapore & Australia, and how mail services from the two countries are being affected. Find updates for US services here and Europe & UK services here.

Last Updated: 26th May 2020 9am HKT

Aramex Delays

Status: All destinations are facing delays, with suspension of services to some destination countries. Applying temporary emergency surcharges.

  1. Aramex have confirmed that all services are currently facing delays to most destinations due to high cancellations of airline services. Some destination country services have been suspended.
  2. Temporary emergency surcharges are being applied to shipments. These charges are already implemented for new shipments being created on Easyship.
  3. Aramex Singapore have suspended pickups from home based businesses (residential addresses) due to new circuit breaker restrictions.
Destination Country Service Status
Algeria Resumed service (likely still delayed)
Armenia Suspended
Azerbaijan Resumed service (likely still delayed)
Bangladesh Resumed service (likely still delayed)
Congo Resumed service (likely still delayed)
Djibouti Suspended
IndiaSuspended
Iraq Suspended
Israel Suspended
Jordan Resumed service (likely still delayed)
Kazakhstan Resumed service (likely still delayed)
Lebanon Suspended
Libya Suspended
Mauritius Suspended
Morocco Resumed service (likely still delayed)
New ZealandSuspended
Philippines Suspended
Qatar Resumed service (likely still delayed)
Rwanda Suspended
Sri Lanka Suspended
Sudan Suspended
Syria Suspended
Tunisia Suspended
Ukraine Resumed service (likely still delayed)
Uzbekistan Suspended
Yemen Suspended
All other destinations Delayed

Status: New shipments have been suspended.

Due to closed borders and low air freight availability, Direct Link has suspended services for all destination countries. Current shipments are expected to be severely delayed.


DHL Express Delays

Status: Mostly operational, with some suspended destinations and delays.

DHL is mobilizing Business Continuity plans to ensure that deliveries continue to be made. Top management is meeting each day to navigate the pandemic's swift evolution and daily hurdles. The carrier is ensuring that they follow all international and local government health protocols.

DHL Express countries with suspended services from Hong Kong

Destination Country Service Status
City of of Metz, France Suspended
City of Wuhan, China Suspended
Cuba Suspended
Guinea-Bissau Suspended
India Suspended
Libya Suspended
Mauritius Suspended
Mayotte Suspended
Saudi Arabia Suspended
Sao Tome and Principe Suspended
Seycehelles Suspended
Somalia Suspended
Somaliland Suspended
St. Eustatius Suspended
Turkmenistan Suspended
Timor-Leste Suspended
Venezuela Suspended

DHL eCommerce: Suspensions & Delays

Status: Operational, but with suspended services to some countries and experiencing delays many others. Temporary emergency surcharges are being applied to shipments to the US.

  1. Many destination countries are being reported as having shipments delayed. Moldova shipments have been suspended. More suspensions are expected in the coming days.
  2. Temporary emergency surcharges are being applied to shipments being sent to the US. These charges are already implemented for new shipments being created on Easyship.

DHL eCommerce - Countries with Delays or Suspensions for Packet International & Packet Plus International Services from Hong Kong and Singapore

Destination Country Service Status
Algeria Suspended
Angola Suspended
Antigua and Barbuda Suspended
Argentina Suspended
Aruba Suspended
Azerbaijan Suspended
Bahamas Suspended
Barbados Suspended
Belize Suspended
Bermuda Suspended
Bhutan Suspended
Bolivia Suspended
Bonaire Suspended
Botswana Suspended
Brazil Suspended
Brunei Suspended
Brunei Darussalam Suspended
Burkina Faso Suspended
Burundi Suspended
Cameroon Suspended
Canada Suspended
Cape Verde Suspended
Cayman Islands Suspended
Central African Republic Suspended
Chad Suspended
Chile Suspended
Columbia Suspended
Comoros Suspended
Congo Suspended
Congo, Democratic Republic Suspended
Costa Rica Suspended
Cuba Suspended
Curaçao Suspended
Djibouti Suspended
Dominica Suspended
Dominican Republic Suspended
El Salvador Suspended
Equador Suspended
Equatorial guinea Suspended
Fiji Suspended
France Suspended
French Polynesia Suspended
Gabon Suspended
Gambia Suspended
Ghana Suspended
Grenada Suspended
Guadeloupe Suspended
Guatemala Suspended
Guinea Suspended
Guinea Bissau Suspended
Guyana Suspended
Haiti Suspended
Honduras Suspended
Hong Kong Suspended
Indonesia Suspended
Iran Suspended
Iraq Suspended
Israel Suspended
Jamaica Suspended
Kenya Suspended
Korea Suspended
Kuwait Suspended
Laos Suspended
Lebanon Suspended
Lesotho Suspended
Liberia Suspended
Libya Suspended
Macedonia Suspended
Madagascar Suspended
Malawi Suspended
Maledives Suspended
Mali Suspended
Martinique Suspended
Mauretania Suspended
Mauritania Suspended
Mauritius Suspended
Mexico Suspended
Moldova Suspended
Montenegro Suspended
Myanmar Suspended
Namibia Suspended
Nepal Suspended
New Caledonia Suspended
Nicaragua Suspended
Niger Suspended
Nigeria Suspended
North Korea Suspended
Papua New Guinea Suspended
Paraguay Suspended
Peru Suspended
Reunion Suspended
Rwanda Suspended
Saint Lucia Suspended
Samoa Suspended
Sao Tome and Principe Suspended
Senegal Suspended
Seychelles Suspended
Sierra Leone Suspended
Singapore Suspended
Sint Maarten Suspended
Somalia Suspended
South Africa Suspended
Sri Lanka Suspended
St. Helena/Ascension/Tristan da Cunha Suspended
St. Kitts and Nevis Suspended
St. Lucia Suspended
St. Maarten Suspended
St. Vincent and the Grenadines Suspended
Suriname Suspended
Swaziland Suspended
Taiwan Suspended
Thailand Suspended
Togo Suspended
Trinidad and Tobago Suspended
Tunisia Suspended
Tuvalu Suspended
UAE Suspended
Uganda Suspended
Uruguay Suspended
Uzbekistan Suspended
Valais and Futuna Suspended
Vanuatu Suspended
Venezuela Suspended
Vietnam Suspended
Western Sahara Suspended
Zimbabwe Suspended
Australia Delayed
Belgium Delayed
Croatia Delayed
Cyprus Delayed
Czech Republic Delayed
Denmark Delayed
Estonia Delayed
Germany Delayed
Greece Delayed
Hungary Delayed
India Delayed
Ireland Delayed
Italy Delayed
Japan Delayed
Latvia Delayed
Malta Delayed
Mongolian Delayed
Netherlands Delayed
New Zealand Delayed
Norway Delayed
Poland Delayed
Portugal Delayed
Romania Delayed
Russia Delayed
Spain Delayed
Sweden Delayed
Switzerland Delayed
United Kingdom Delayed
United States Delayed

DPEX

All destinations are facing delays. Applying temporary emergency surcharges.

  1. Services require additional delivery time due to shortage of air freight supply. Some services suspended.
  2. DPEX are applying temporary emergency surcharges on shipments. This pricing is already reflected in Easyship rates.

DPEX - Countries with Delays or Suspensions

Destination Country Service Status
Bangladesh Suspended
Cambodia Suspended
India Suspended
Myanmar Suspended
Nepal Suspended
Pakistan Suspended
Sri Lanka Suspended
All other destinations Delayed

FedEx

Status: Partially operational to most markets; International Economy to all destinations suspended from Hong Kong; waiving signature-on-delivery service in some countries.

The company is following CDC and WHO guidelines for health and hygiene, including educating team members, encouraging practices such as frequent hand-washing, and sanitation of workspaces and equipment.

1.     Fedex International Priority from Hong Kong requires additional delivery time in China.

2.     TNT in Hong Kong won't accept more than 100kg maximum volume per customer, per day.

3.     TNT requires additional delivery time in China from Singapore

4.     Signature-on-delivery service waived in US and Canada, and in countries where required by local governments (i.e. Australia).

5. International Economy services from Hong Kong to all destinations have been suspended. Other services currently still available.

FedEx - Countries with Delays or Suspensions

Destination Country Service Status
French Polynesia Suspended
Mongolia Suspended
Tonga Suspended
Uzbekistan Suspended
Vanuatu Suspended
Wallis and Futuna Suspended
Austria Delayed
Bangladesh Delayed
Brunei Delayed
Cambodia Delayed
Canada Delayed
Europe Delayed
India Delayed
Laos Delayed
Latin America Delayed
New Zealand Delayed
Pacific Islands Delayed
Singapore Delayed
South Africa Delayed
South Korea Delayed
Sri Lanka Delayed
Timor-Leste Delayed
United States Delayed

Hongkong Post

Status: Operational, but experiencing delays; mail to certain countries suspended due to new border restrictions.

1.     Many services suspended due to reduction or cancellation of passenger flights. All remaining services and destinations expected to be delayed.

2.     Signature-on-delivery services suspended for countries with this policy in place (includes Australia, Italy, South Korea, Netherlands, New Zealand).

Suspended services for Hongkong Post by Country

Service Destination Country Status
All Services Afghanistan Suspended
All Services Albania Suspended
All Services Algeria Suspended
All Services Andorra Suspended
All Services Angola Suspended
Airmail Anguilla Suspended
All Services Antigua and Barbuda Suspended
All Surface Mail Services Argentina Suspended
Airmail Armenia Suspended
All Services Aruba Suspended
All Surface Mail Services Ascension Suspended
Airmail Australia Suspended
All Services (except Speedpost) Austria Suspended
All Services Azerbaijan Suspended
All Services Azerbajian Suspended
Airmail (except Speedpost) Azores Suspended
All Services Bahamas Suspended
All Services Bahrain Suspended
All Services Barbados Suspended
All Services Belarus Suspended
All Services (except Speedpost) Belgium Suspended
All Surface Mail Services Belize Suspended
Airmail Benin Suspended
All Services Bermuda Suspended
All Surface Mail Services Bhutan Suspended
All Services Bolivia Suspended
All Services Bosnia and Herzegovina Suspended
All Services Botswana Suspended
All Services Brazil Suspended
Speedpost Brunei Darussalam Suspended
All Surface Mail Services Bulgaria Suspended
Airmail Burkina Faso Suspended
All Services Burundi Suspended
Airmail Cambodia Suspended
All Surface Mail Services Cameroon Suspended
All Services Canada Suspended
All Services Cape Verde Suspended
All Services Cayman Islands Suspended
All Services Central African Rep. Suspended
Surface Letter And Packet Services Central African Republic Suspended
All Services Chad Suspended
All Services Chile Suspended
Airmail Christmas Island Suspended
Airmail Cocos (Keeling) Islands Suspended
All Services Colombia Suspended
All Services (except Speedpost) Comoros Suspended
Airmail Cook Islands Suspended
All Services Corsica Suspended
All Services Costa Rica Suspended
All Postal Services (except Speedpost) Côte d’Ivoire Suspended
All Surface Mail Services Croatia Suspended
All Services Cuba Suspended
All Services Cyprus Suspended
All Services Dem. Rep. of the Congo Suspended
All Services (except Speedpost) Denmark Suspended
All Services Djibouti Suspended
All Services Dominica Suspended
All Services Dominican Republic Suspended
All Services Ecuador Suspended
All Services Egypt Suspended
All Surface Mail Services El Salvador Suspended
All Services Equatorial Guinea Suspended
All Services Eritrea Suspended
All Services Estonia Suspended
Airmail (except Speedpost) Eswatini Suspended
All Services Ethiopia Suspended
All Postal Services (except Speedpost) Falkland Islands & South Georgia & South Sandwich Islands Suspended
All Services Faröe Islands Suspended
All Services Fiji Suspended
All Postal Services (except Speedpost) France Suspended
All Services French Guiana Suspended
All Services French Polynesia Suspended
Airmail (except Speedpost) French West Indies (Guadeloupe) Suspended
Airmail (except Speedpost) French West Indies (Martinique) Suspended
Airmail Gabon Suspended
All Services Gambia Suspended
All Services Georgia Suspended
All Services (except Speedpost) Germany Suspended
All Surface Mail Services Ghana Suspended
All Services Gibraltar Suspended
All Services (except Speedpost) Greece Suspended
All Services Greenland Suspended
All Services Grenada Suspended
All Services Guam Suspended
All Surface Mail Services Guatemala Suspended
Air Letter Service Guernsey Suspended
All Services Guinea Suspended
All Services Guinea Bissau Suspended
All Services Guyana Suspended
All Services Haiti Suspended
All Services Honduras Suspended
All Services (except Speedpost) Hungary Suspended
All Services Iceland Suspended
All Services India Suspended
Surface Letter And Packet Services Iran Suspended
All Services Iraq Suspended
Airmail Ireland Suspended
Airmail (except Speedpost) Isle of Man Suspended
All Services Israel Suspended
Airmail (except Speedpost) Italy Suspended
All Services Jamaica Suspended
Airmail (except Speedpost) Japan Suspended
All Services Jordan Suspended
All Services Kazakhstan Suspended
All Services Kenya Suspended
All Services Kiribati Suspended
Airmail (except Speedpost) Kosovo Suspended
All Services Kuwait Suspended
All Services Kyrgyzstan Suspended
Speedpost Lao People's Dem. Rep. Suspended
All Services Latvia Suspended
All Services Lebanon Suspended
All Services Lesotho Suspended
All Services Liberia Suspended
All Services Libya Suspended
All Services (except Speedpost) Liechtenstein Suspended
All Surface Mail Services Lithuania Suspended
All Insured Parcel Services Luxembourg Suspended
All Services Madagascar Suspended
Airmail (except Speedpost) Madeira Suspended
All Services Malawi Suspended
All Services Maldives Suspended
All Services Mali Suspended
All Services Malta Suspended
All Services Mariana Islands Suspended
All Services Marshall Islands Suspended
Airmail Mauritania Suspended
All Services Mauritius Suspended
All Surface Mail Services Mexico Suspended
All Services Micronesia Suspended
All Services Moldova Suspended
All Services (except Speedpost) Monaco Suspended
All Services Mongolia Suspended
All Services Montenegro Suspended
All Services Montserrat Suspended
All Services Morocco Suspended
All Services Mozambique Suspended
All Services Myanmar Suspended
Airmail Namibia Suspended
All Services Nauru Suspended
Airmail Nepal Suspended
Airmail (except Speedpost) Netherlands Suspended
Airmail Netherlands Antilles Suspended
All Services New Caledonia Suspended
Airmail New Zealand Suspended
All Surface Mail Services Nicaragua Suspended
Airmail (except Speedpost) Niger Suspended
All Services Nigeria Suspended
Airmail Norfolk Islands Suspended
All Services North Korea Suspended
All Services North Macedonia Suspended
Airmail Norway Suspended
All Services Oman Suspended
All Services Pakistan Suspended
All Services Panama Suspended
Airmail Papua New Guinea Suspended
All Surface Mail Services Paraguay Suspended
All Services Peru Suspended
All Services Philipphines Suspended
Airmail (except Speedpost) Pitcairn Islands Suspended
Airmail (except Speedpost) Poland Suspended
All Services (except Speedpost) Portugal Suspended
Airmail Puerto Rico Suspended
All Services Republic of Congo Suspended
Airmail (except Speedpost) Reunion Suspended
All Surface Mail Services Romania Suspended
All Postal Services Russia Suspended
Airmail Rwanda (Rep.) Suspended
All Services (except Speedpost) Rwanda (Republic of) Suspended
Air Parcel Services Samoa (U.S.A. Territory) Suspended
All Services Samoa (United States of America Territory) Suspended
Airmail San Marino Suspended
Airmail Sao Tome & Principe Suspended
All Services Saudi Arabia Suspended
All Services Senegal Suspended
All Surface Mail Services Serbia Suspended
Speedpost Seychelles Suspended
All Services Sierra Leone Suspended
Airmail Singapore Suspended
All Services Slovakia Suspended
All Surface Mail Services Slovenia Suspended
Airmail Solomon Islands Suspended
All Services (except Speedpost) Somalia Suspended
All Services South Africa Suspended
Airmail South Korea Suspended
Airmail Spain Suspended
All Services Spitsbergen Suspended
All Services Sri Lanka Suspended
Airmail (except Speedpost) St. Christopher (St. Kitts) & Nevis Suspended
Airmail (except Speedpost) St. Helena Suspended
Airmail St. Lucia Suspended
Airmail (except Speedpost) St. Pierre and Miquelon Suspended
Airmail St. Vincent and the Grenadines Suspended
All Services Sudan Suspended
All Services Suriname Suspended
All Services (except Speedpost) Sweden Suspended
All Services (except Speedpost) Switzerland Suspended
All Services Syrian Arab Republic Suspended
All Services (except Airmail) Tajikistan Suspended
All Services Tanzania Suspended
All Postal Services (except Speedpost) Timor-Leste Suspended
All Services Togo Suspended
Airmail Tonga Suspended
All Services Trinidad & Tobago Suspended
All Services Tristan da Cunha Suspended
All Services Tunisia Suspended
Speedpost Turkmenistan Suspended
All Services Turks & Caicos Islands Suspended
Airmail Tuvalu Suspended
Airmail Uganda Suspended
All Services Ukraine Suspended
All Services United Arab Emirates Suspended
Airmail United Kingdom Suspended
Airmail United States of America Suspended
All Services Uruguay Suspended
All Services Uzbekistan Suspended
Airmail Vanuatu Suspended
Airmail Vatican Suspended
All Services Venezuela Suspended
Airmail Virgin Islands of the USA Suspended
Surface Letter And Packet Services Wallis And Futuna Islands Suspended
Airmail Western Samoa Suspended
All Services Yemen Suspended
All Services Zambia Suspended
All Services Zimbabwe Suspended

NinjaVan

Status: Mostly operational but facing delays. Have temporarily suspended home business (residential address).


SF Express

Status: Mostly operational but facing delays into China. Have applied temporary emergency surcharges. Services to India are suspended. Economy Express services suspended to some destinations.

  1. Increased safety procedures in China are seeing an increase in delivery times.
  2. To cover costs of increased safety requirements, SF Express are applying temporary emergency surcharges for Economy Express and Standard Express services. These prices are currently reflected in the Easyship platform.
  3. Services to India have been temporarily suspended.
  4. Some Economy Express services have been suspended.
  5. SF Express Singapore have suspended pickups from home based businesses (residential addresses) due to new circuit breaker restrictions.

SF Express Economy Express services suspended from Hong Kong

Destination Country Service Status
Australia Suspended
Bangladesh Suspended
Brunei Suspended
Cambodia Suspended
Chile Suspended
Djibouti Suspended
Ecuador Suspended
Egypt Suspended
French Polynesia Suspended
Honduras Suspended
Iceland Suspended
India Suspended
Israel Suspended
Italy Suspended
Korea Suspended
Kuwait Suspended
Lebanon Suspended
Libya Suspended
Malaysia Suspended
Malaysia (over 5 kg) Suspended
Maldives Suspended
Mauritania Suspended
Moldova Suspended
Monaco Suspended
Mongolia Suspended
Montenegro (Rep.) Suspended
Myanmar Suspended
Nepal Suspended
North Macedonia Suspended
Pakistan Suspended
Panama Suspended
Peru Suspended
Saudi Arabia Suspended
Singapore Suspended
South Africa Suspended
Sri Lanka Suspended
The Philippines Suspended
Tunisia Suspended
United Arab Emirates Suspended
Zimbabwe Suspended

SF Express Mail Services Suspended From Hong Kong

Destination Country Service Status
Antigua and Barbuda Suspended
Bahamas Suspended
Barbados Suspended
Belize Suspended
Benin Suspended
Bermuda Suspended
Brunei Darussalam Suspended
Burkina Faso Suspended
Burundi Suspended
Cape Verde Suspended
Central African Republic Suspended
Chad Suspended
Congo Suspended
Equatorial Guinea Suspended
Grenada Suspended
Guinea-Bissau Suspended
Iraq Suspended
Malawi Suspended
Mali Suspended
Martinique Suspended
Papua New Guinea Suspended
Saint Lucia Suspended
Sao Tome and Principe Suspended
Seychelles Suspended
Sint Maarten Suspended
Solomon Islands Suspended
Togo Suspended
Trinidad and Tobago Suspended
Yemen Suspended

TNT Suspension

Status: Economy Express services from Hong Kong suspended. Express services still operational

Inline with FedEx operations, TNT have suspended their Economy Express services from Hong Kong at this time due to a limit in supply of air freight. More express services are still operational.


Sendle Delays

Status: Operational, but experiencing delays. Services suspended to some destinations.

Destination countries facing disruption with Sendle services

Destination Country Service Status
Algeria Suspended
Angola Suspended
Antigua and Barbuda Suspended
Argentina Suspended
Aruba Suspended
Azerbaijan Suspended
Bahamas Suspended
Barbados Suspended
Belize Suspended
Bermuda Suspended
Bhutan Suspended
Bolivia Suspended
Bonaire Suspended
Botswana Suspended
Brazil Suspended
Brunei Darussalam Suspended
Burkina Faso Suspended
Burundi Suspended
Cameroon Suspended
Canada Suspended
Cape Verde Suspended
Cayman Islands Suspended
Central African Republic Suspended
Chad Suspended
Chile Suspended
China Suspended
Colombia Suspended
Comoros, Union of the Suspended
Congo Suspended
Congo, Democratic Republic of the Suspended
Costa Rica Suspended
Croatia Suspended
Cuba Suspended
Curacao Suspended
Cyprus Suspended
Djibouti Suspended
Dominica Suspended
Dominican Republic Suspended
Ecuador Suspended
Egypt Suspended
El Salvador Suspended
Equatorial Guinea Suspended
Estonia Suspended
Eswatini (Swaziland) Suspended
Fiji Suspended
Finland Suspended
France Suspended
French Polynesia Suspended
Gabon Suspended
Gambia Suspended
Georgia Suspended
Ghana Suspended
Greece Suspended
Grenada Suspended
Guadeloupe Suspended
Guatemala Suspended
Guinea Suspended
Guinea-Bissau Suspended
Guyana Suspended
Haiti Suspended
Honduras Suspended
Hongkong Suspended
Hungary Suspended
India Suspended
Iran Suspended
Israel Suspended
Ivory Coast Suspended
Jamaica Suspended
Japan Suspended
Kenya Suspended
Korea, Democratic People’s Republic of Suspended
Korea, Republic of Suspended
Kuwait Suspended
Laos Suspended
Lebanon Suspended
Lesotho Suspended
Liberia Suspended
Libya Suspended
Lithuania Suspended
Macao Suspended
Madagascar Suspended
Malawi Suspended
Maldives Suspended
Mali Suspended
Martinique Suspended
Mauritania Suspended
Mauritius Trinidad and Tobago Suspended
Mexico Tunisia Suspended
Moldova Tuvalu Suspended
Mongolia Uganda Suspended
Montenegro Ukraine Suspended
Morocco Uruguay Suspended
Myanmar Uzbekistan Suspended
Namibia Vanuatu Suspended
Nepal Venezuela Suspended
Netherlands Wallis and Futuna Suspended
New Caledonia Western Sahara Suspended
Nicaragua Yemen Suspended
Niger Zambia Suspended
Nigeria Zimbabwe Suspended
Pakistan Suspended
Panama Suspended
Papua New Guinea Suspended
Paraguay Suspended
Peru Suspended
Philippines Suspended
Romania Suspended
Rwanda Suspended
Réunion Suspended
Saint Vincent and the Grenadines Suspended
Samoa Suspended
Saudi Arabia Suspended
Senegal Suspended
Sierra Leone Suspended
Singapore Suspended
Sint Maarten Suspended
Slovakia Suspended
Somalia Suspended
South Africa Suspended
South Sudan Suspended
Sri Lanka Suspended
St. Helena/Ascension/Tristan da Cunha Suspended
St. Kitts and Nevis Suspended
St. Lucia Suspended
Sudan Suspended
Suriname Suspended
Syrian Arab Republic Suspended
São Tomé and Príncipe Suspended
Thailand Suspended
All Other Destinations Delayed

Singapore Post (SingPost)

Status: Operational, but experiencing delays; mail to certain countries suspended due to new border restrictions.

Singapore Post is following the government's hygiene guidelines for its employees, facilities, and equipment, which includes frequent sanitation and regular information logging.

1.     They are experiencing a delay in all international mail and SpeedPost services, with current information expecting at least a 2-3 week delay. They are focusing on Speedpost Priority and Speedpost Express during this period.

2.     Shipments to China have been resumed, except to Hubei Province.

3.     Some services suspended for countries with closed borders; some suspensions or delays due to reduction or cancellation of passenger flights.

SingPost Service Impact by Country

Destination Country Service Status
All Countries (except those below) Delayed
Andorra Suspended
Antigua Suspended
Argentina Suspended
Aruba Suspended
Benin Suspended
Bolivia Suspended
Botswana Suspended
Cameroon Suspended
Cayman Islands Suspended
Central African Republic Suspended
Chad Suspended
Colombia Suspended
Comoros Suspended
Cuba Suspended
Cyprus Suspended
Czech Republic Suspended
Denmark Suspended
El Salvador Suspended
Estonia Suspended
Fiji Suspended
France Suspended
Ghana Suspended
Grenada Suspended
Honduras Suspended
Hubei Province (China) Suspended
Hungary Suspended
Kuwait Suspended
Latvia Suspended
Lebanon Suspended
Lithuania Suspended
Malawi Suspended
Mali Suspended
Marshall Islands Suspended
Mauritania Suspended
Moldova Suspended
Montenegro Suspended
Panama Suspended
Peru Suspended
Rwanda Suspended
Samoa Suspended
Saudi Arabia Suspended
Serbia Suspended
South Africa Suspended
Sudan Suspended
Ukraine Suspended
Uzbekistan Suspended
Zimbabwe Suspended

Quantium

Status: Some destination country services are suspended with all remaining destination countries being delayed. Applying temporary emergency surcharges. SpeedPost services suspended.

  1. All destination countries are facing delivery delays due to disruption to air freight services.
  2. Quantium are applying temporary emergency surcharges on shipments. This pricing is already reflected in Easyship rates.
  3. All SpeedPost services have been suspended due to limited aircraft supply.
  4. Due to an increase in volume, Quantium are asking us to limit the number of merchants using their services. Please reach out to your account representative to have Quantium activated in your account.

Quantium service impact by country for Mail services

Destination Country Service Status
Austria Suspended
Benin Suspended
Bolivia Suspended
Cayman Island Suspended
Central African Republic Suspended
Chad Suspended
China Suspended
Colombia Suspended
Cyprus Suspended
Djibouti Suspended
Ecuador Suspended
France Suspended
French Polynesia Suspended
Greenland Suspended
Guinea-Bissau Suspended
Honduras Suspended
India Suspended
Italy Suspended
Kuwait Suspended
Latvia Suspended
Libya Suspended
Maldives Suspended
Mauritania Suspended
Mauritius Suspended
Moldova Suspended
Mongolia Suspended
Montenegro Suspended
Myanmar Suspended
Nepal Suspended
New Caledonia Suspended
Panama Suspended
Peru Suspended
Philippines Suspended
Samoa Suspended
Sao Tome and Principe Suspended
Somalia Suspended
Somaliland Suspended
South Africa Suspended
Sri Lanka Suspended
Tunisia Suspended
Uzbekistan Suspended
Venezuela Suspended
Zimbabwe Suspended
All other destinations Delayed

UPS Suspensions & Delays

Status: Mostly operational, with some destinations being suspended or delayed; waiving signature-on-delivery service in some countries. Applying temporary emergency surcharges.

The company is following CDC and WHO guidelines for health and hygiene, including educating team members, encouraging practices such as frequent hand-washing, and sanitation of workspaces and equipment.

UPS are applying temporary emergency surcharges on shipments. This pricing is already reflected in Easyship rates.

UPS Service disruptions for shipments originating in Hong Kong, Singapore & Australia

Destination Country Service Status
Fiji Suspended
French Polynesia Suspended
Futurna Suspended
Kirbati Suspended
Tonga Suspended
Tuvalu Suspended
Wallis Suspended
Australia (from HK & SG) Delayed
Guam Delayed
Hong Kong (from SG & AU) Delayed
Mongolia Delayed
Philippines Delayed
Singapore (from HK & AU) Delayed