Amazon sellers succeed and scale based on their Account Health. A handful of late deliveries or missing tracking IDs can push key shipping metrics in the wrong direction, and suddenly, your account health, or your Prime status and program eligibility could be at risk.
In fact, for seller-fulfilled Prime orders in the United States, sellers must maintain a minimum 93.5% On-Time Delivery Rate (OTDR) to keep their listings active. However, it is recommended to maintain a level above 95% to ensure a positive customer experience.
How Easyship Simplifies Amazon Shipping & Fulfillment
To be eligible for On-time delivery rate (OTDR) protection, Amazon Prime sellers need to have Shipping Settings Automation (SSA) enabled, purchase labels through Amazon Buy Shipping, and have Automated Handling Time enabled.
For Seller Fulfilled Prime orders, sellers need to have SSA enabled, purchase labels through Amazon Buy Shipping, and ship on time.
For non-prime orders in the United States, sellers must maintain a minimum of 90% On-time delivery rate (OTDR) on their Fulfilled by Merchant orders, and 93.5% OTDR on seller-fulfilled Prime orders. In both cases, it is recommended to maintain a level above 95% to ensure a positive customer experience.
That’s why Easyship is launching full support for Amazon Buy Shipping: so high-volume merchants can meet Amazon’s delivery promises with confidence, keep shipping costs low, and manage all their orders in one place.
No matter where your business sells online, Easyship can connect, sync, and simplify shipping across Amazon and 60 other eCommerce platforms and sales channels, including eBay, Shopify, WooCommerce, and TikTok Shop.
What is Easyship’s Amazon Buy Shipping Integration?
With Amazon Buy Shipping, sellers can purchase shipping labels from carriers that Amazon recognizes as highly likely to deliver on time, with the added benefit of enhanced account protections for late deliveries. When you ship with Amazon Buy Shipping on Easyship and follow the defined “Ship By” guidelines, Amazon will:
- Confirm whether the selected service has a high probability of meeting the Amazon Delivery Promise shown on Seller Central
- Use data from millions of shipments from multiple carriers in each shipping zone across the country to improve your On-time delivery rate (OTDR)
- Refund you for delivery-related A-to-z claims as long as you ship on time (for US sellers only)
Easyship’s new integration brings all of these Amazon Buy Shipping benefits directly into your Easyship dashboard with a purpose-built Seller Fulfilled Prime experience built in consultation with Amazon for greater clarity, control, and growth opportunities.
You’ll be able to:
- Filter and compare services that Amazon considers to have a high probability of being delivered by the promised delivery date or on time
- Access Amazon's pre-negotiated rates with carriers, or connect your own carrier accounts to Seller Central and still be eligible for account and claims protections
- View the exact “Ship By” date you need to hand over the parcel to the carrier
- Meet the Estimated Delivery Date that aligns with the buyer's expectations
- See when the buyer placed the Amazon order for end-to-end visibility
In short: you get Prime-level precision, without leaving Easyship.
The result? You can always access discounted shipping rates from multiple carriers, automate box selection and fulfillment workflows to save on costs, calculate import duties and taxes, and manage orders from all your sales channels in one place.
Note: To use Amazon Buy Shipping, you must be enrolled via Amazon Seller Central. For Prime orders, you also need to be an approved Amazon Prime seller. Amazon Buy Shipping is available for all customers on Easyship plans starting from just $29 per month with a free trial.
New Amazon Buy Shipping features on Easyship
Start your free Amazon Buy Shipping trial now and get instant access to the following features for all Fulfilled by Merchant orders, making Easyship an ideal choice for high-volume Seller Fulfilled Prime merchants.
| Amazon Shipping Software |
How It Helps Amazon Sellers |
| Amazon Integration |
Connect your Amazon store for automatic order syncing with a seamless two-click integration. Once connected, Amazon Buy Shipping will be automatically available without any extra steps |
| Order Type |
Access Amazon Buy Shipping services for all Prime and non-Prime orders |
| Supported Carriers |
Fulfill using the full Amazon Buy Shipping carrier assortment inside Easyship, including UPS, USPS, FedEx, Amazon Shipping and more |
| Pick Your Rate Card |
You can use Amazon’s pre-negotiated rates with carriers or connect your own carrier account on Seller Central, allowing you to purchase Amazon Buy Shipping labels on Easyship and access account and claims protections |
| Amazon Automation |
Amazon will pre-filter the ship method that was used to calculate the promised delivery date or offer alternative ship methods that have a high reliability of arriving on-time |
| Shipping Rules |
Combine and layer advanced shipping rules to create custom fulfillment workflows for Amazon orders |
| Amazon Shipments |
New Prime order status, Ship By Date and Deliver By Date elements shown in the Shipments summary table |
| Rate Shopping |
Compare rates and delivery times to select carriers that meet the defined Amazon Delivery Promise |
| Account Protection |
Confirm what services have a high probability of arriving on-time, and are eligible for On-time delivery rate protection, to ensure you get 100% Valid Tracking rate, and refunds for delivery related A-to-z claims as long as you ship on-time (for US sellers only) |
| Pickups & Drop-offs |
Schedule Amazon Buy Shipping carrier pick-ups and drop-offs in one place |
| Insurance |
Add shipping insurance for Amazon Buy Shipping orders to protect from loss or damage |
What are the Seller Fulfilled Prime performance requirements in the US?
The minimum requirements to maintain Amazon Seller Fulfilled Prime merchant status in the United States in 2026 are outlined below. These are reviewed on a weekly basis by Amazon, with the exception of delivery speed, which is reviewed and updated quarterly.
| Seller Central Metric (US Only) |
Minimum Requirement |
| Volume Requirement |
Sell and ship at least 100 Prime packages per month on Amazon |
| On-Time Delivery Rate |
Maintain an On-Time Delivery Rate of at least 93.5% (recently reduced from 97%) |
| Valid Tracking Rate |
Maintain a Valid Tracking Rate of at least 99% |
| Cancellation Rate |
Maintain a Cancellation Rate of less than or equal to 0.5% of orders |
| Order Defect Rate (ODR) |
Maintain an Order Defect Rate of below 1%, measured over the most recent 60 days |
| Delivery Speed Requirements |
Number of Prime page views where the delivery date is less than or equal to 1 or 2 days. For standard packages, 30% less than or equal to 1 day and 70% less than or equal to 2 days |
Please note that these requirements can vary by market. In the UK, Seller Fulfilled Prime sellers must use Amazon Buy Shipping to purchase labels for at least 98% of orders.
Separately, in the UK, for SFP orders, sellers must maintain an OTDR of at least 97% to meet program requirements, while across all Fulfilled by Merchant orders (both Seller Fulfilled Prime and Non-Seller Fullfilled Prime) they must maintain an OTDR of at least 90%.
For more on how Amazon Buy Shipping policies can vary by country, please check the relevant conditions inside Seller Central.
How Easyship & Amazon Buy Shipping Protects Your Core Amazon Health Rating
Amazon provides sellers with a lot of performance numbers (but only a few are mission-critical for your Amazon store). Easyship’s Amazon Buy Shipping integration is designed to protect the ones that matter most. So you can focus on growing your business.
Account Health & AHR
Account Health Rating (AHR) shows whether your account is Healthy, At-Risk, or Unhealthy. It aggregates performance and policy adherence, and a poor rating can lead to restrictions or deactivation as a Seller Fulfilled Prime Merchant.
By purchasing shipping labels for your Amazon orders using Amazon Buy Shipping inside Easyship, you’re:
- Choosing services that Amazon itself recommends to meet the delivery promise
- Reducing the risk of policy violations tied to late delivery or missing tracking
- Gaining clearer visibility into which orders are safe (before you buy a label)
This makes it easier to keep AHR in the green as your volume scales.
Delivery Promise & On-Time Delivery Rate (OTDR)
The Delivery Promise is what buyers see when browsing your product and at checkout: “Arrive by Friday, January 30th” for example. Amazon calculates this date based on the settings you have enabled on your account for Handling and Transit times, plus any promise extensions they add. Your On-time delivery rate (OTDR) measures how often you hit the promised delivery date prior to Amazon adding any promise extensions to your orders.
Easyship’s new Amazon Buy Shipping interface:
- Shows whether each carrier/service meets the promised delivery window
- Highlights “Ship By” deadlines, so warehouse and operational teams know when parcels must be handed over to the carrier
- Helps prevent mismatches between the delivery promise and the service selected
The result? More on-time deliveries, higher OTDR, and less stress over missed commitments. If you want additional peace of mind—when you purchase shipping labels using Amazon Buy Shipping through Easyship, you are eligible for OTDR protection from late deliveries, as long as you have other tools enabled on Seller Central.
Order Defect Rate (ODR)
Order Defect Rate (ODR) tracks orders that are impacted by a negative customer experience (known by Amazon as “defects”), including:
- Negative feedback
- A-to-z Guarantee claims
- Chargebacks
These are measured over a rolling 60-day window and heavily influence Account Health due to the very low tolerance and the need to maintain an ODR below 1%.
When you use Amazon Buy Shipping via Easyship, you:
- Reduce delivery-related issues that often trigger complaints
- Get refunds on any delivery related A-to-z claim as long as you shipped on time, lowering your risk of defects tied to carriers shipping performance
That protection is especially valuable for high-volume Prime sellers, where even a small percentage of issues can tip metrics over minimum thresholds.
Valid Tracking Rate (VTR)
Valid Tracking Rate (VTR) measures the percentage of your orders with valid tracking IDs. Amazon expects sellers to maintain at least 99% VTR, which is a high bar without the right Amazon shipping software.
Because Amazon Buy Shipping labels are generated directly through the Easyship and Amazon integration:
- Tracking IDs are automatically valid and recognized by Amazon
- Tracking automatically updates for buyers and is synced across Amazon systems
- You avoid “invalid tracking” issues that can hurt your VTR
With Easyship, you get the added benefit of viewing and managing tracking across all your channels from one place. That’s complete peace of mind in one global login.
Why Use Amazon Buy Shipping Through Easyship?
While several platforms claim to support Amazon Buy Shipping, Easyship’s new integration has been custom-built in consultation with Amazon and stands out in many areas.
1. Purpose-Built Dashboard Experience for Amazon Sellers
Most tools treat Amazon Buy Shipping as a basic label-generation add-on. This can create an inconsistent and frustrating experience for Amazon sellers as they grow.
Easyship’s Amazon Buy Shipping integration delivers a distinct new design and label purchase flow with a range of Seller Fulfilled Prime benefits built in. All aimed at delivering a greatly enhanced experience for Amazon merchants, with clear interface elements aimed at helping you hit all your delivery commitments with ease.
Clear delivery commitment visibility
- Quickly check which courier options meet or don’t meet Amazon’s delivery promise.
- Compare rates and automate carrier selection for every Amazon shipment.
- Filter out any services that will negatively impact your delivery experience by default.
Ship-by date guidance
- Automatically shows the Ship By date required for each package
- Calculates the Estimated Delivery Date based on the declared Ship By date
- Warehouse and ops teams get an instant, visual way to determine the best way to ship each Amazon order without manually calculating cut-off times or digging through service rules.
2. Transparent Pricing With No Hidden Fees Or Charges
Easyship’s straightforward pricing plans are designed to deliver a better ROI for all Amazon sellers. We support both Prime and non-Prime Amazon orders, while offering some of the most affordable prices in the industry.
There’s no surprise feature gates, extra Amazon platform fees, or variable volume limits. Our plans show you exactly what’s included upfront and provide immense value for high-volume, self-fulfilled sellers:
- Monthly plans are structured to be cost-effective for all brands, whether you’re scaling from dozens to thousands of orders per day.
- You get access to Amazon Buy Shipping on all standard paid plans, without paying any extra platform surcharges just to use Amazon’s Buy Shipping features.
- There are no hidden fees, charges, or extra label costs—what you see in the rate comparison and shipping quote tool is exactly what you’ll pay (provided you correctly declare the package size and weight for the carriers of course).
3. Built-In Consultation with Amazon So You’re Ready To Scale
Easyship’s Amazon Buy Shipping experience was developed in direct collaboration with Amazon and a committee of Amazon sellers, which means we’ve spoken with both the product experts at Amazon and independent Amazon self-fulfilled merchants to make sure we understand exactly how they would like to fulfil their orders with Buy Shipping:
- All workflows are aligned with Amazon’s best practices and seller expectations.
- The interface is optimized for Seller Fulfilled Prime and high-volume seller operations.
- The features are built to support future Amazon capabilities and expansion, including broader regional coverage and additional use cases (stay tuned for more!)
This isn’t just a basic integration. It’s a full end-to-end Amazon Buy Shipping experience designed for serious Amazon brands that are looking to streamline their workflows and scale across multiple platforms. That's why Easyship is a Amazon preferred multi-channel integrator.
4. The Multi-Channel Shipping Platform For All Your Integrations
While Amazon Buy Shipping is specifically for Amazon orders, Easyship is built to scale your success no matter where you sell online.
The future is both multi-channel and multi-carrier, where all brands benefit from the added choice and flexibility of selling across multiple platforms and shipping with a variety of carriers—maximizing sales distribution while reducing costs by finding the cheapest way to ship.
- Easyship connects to a wide range of store platforms, marketplaces, and tools, giving you a single hub for your entire shipping operation.
- You can manage Amazon orders with Amazon Buy Shipping while simultaneously fulfilling orders from your other channels using Easyship’s extensive courier network.
- Fulfill orders, ship and track from one dashboard for every sale, no matter if you’re selling on Shopify, WooCommerce, eBay, TikTok and 60+ more.
Where other solutions stop at “works with Amazon”, Easyship turns Amazon into one pillar of a unified, scalable and multi-channel fulfillment strategy.
Ship Amazon Prime Orders With Confidence
With Easyship’s Amazon Buy Shipping integration, sellers get:
- A clear view of which services have a high probability to meet the promised delivery date, and offer you account protection if a delivery issue were to occur
- Better control over Account Health and key metrics like OTDR, ODR, and VTR
- Amazon funded refunds on delivery-related A-to-z claims as long as you ship on time
- A modern, Amazon-aligned user experience that’s built for Amazon sellers
- A central multi-channel shipping hub that grows with your brand, no matter if you’re shipping orders with Amazon Buy Shipping or using Easyship’s exclusive discounts for Shopify, eBay or any other eCommerce platform
How To Get Started With Amazon Buy Shipping on Easyship
To start using Amazon Buy Shipping with Easyship, you’ll need:
- An active Amazon Seller Central account
- Approved Prime eligibility from Amazon (if you want to ship Prime orders)
- A paid Easyship subscription plan starting from just $29 per month
- Acceptance of Easyship’s Amazon Buy Shipping terms and conditions
- For all labels purchased via Amazon Buy Shipping, you’ll be billed for shipping costs directly through Amazon Seller Central (not Easyship) unless you ou connect your own carrier account to Seller Central, you will be billed through your carrier, while still being eligible for account and claims protection
If you’re an Amazon seller ready to scale—especially if you have growth ambitions on Prime—Easyship gives you the control, visibility, and protection you need to ship with confidence. In addition, Easyship's Amazon Business order integration is available by default for free on all plans.
Amazon Shipping Software & Amazon Buy Shipping FAQs
What is Amazon Buy Shipping?
Amazon Buy Shipping is an Amazon service that allows all sellers to purchase and print shipping labels for your Fulfilled by Merchant orders. Access competitive rates from UPS, Amazon Shipping, FedEx, USPS, and other major carriers while enjoying increased account-health protection.
Do I need to be a Prime seller to use Amazon Buy Shipping?
No. On Easyship, Amazon Buy Shipping services can be used for both Prime and non-Prime Amazon orders (unlike most other shipping software providers). However, Prime orders require being accepted into the Seller Fulfilled Prime program from Amazon before you can start to fulfill them using Amazon Buy Shipping.
Which regions are supported at launch?
Easyship’s Amazon Buy Shipping integration is available now for Amazon US sellers. Additional markets such as UK, Germany, Italy, and Spain will follow in the near future (subscribe to our newsletter for the latest product updates).
Do I need a paid Easyship plan to use Amazon Buy Shipping?
Yes. Amazon Buy Shipping is available on all paid Easyship subscription plans. It is not supported on free plans. Easyship’s Plus plan starts from just $29 per month or pay annually for an additional 20% discount.
Does Easyship charge extra fees to use Amazon Buy Shipping?
No. Easyship does not add any platform fees or surcharges for using Amazon Buy Shipping. Once you select the best plan for your needs, you’re free to purchase shipping labels with confidence without any hidden fees, charges, or surprises on Amazon Buy Shipping services.
Who pays for the Amazon Buy Shipping labels?
You can pay for Amazon Buy Shipping labels on Easyship, however all label charges will appear in your Seller Central account and do not go through Easyship. You also have the option of linking your own carrier rates on Seller Central while still being eligible for account protection, in which case you’ll be charged directly by the relevant carrier, like UPS, USPS, or FedEx.
Will Amazon Buy Shipping rates replace my Easyship rates?
No, you can select whatever rate you prefer. When shipping Amazon orders, you can choose Amazon Buy Shipping rates or your own connected carrier accounts, depending on your requirements. For non-Amazon orders, your Easyship rates remain fully available, including all discounts.
Can I use Amazon Buy Shipping for orders from my other stores?
Amazon Buy Shipping can only be used for Amazon orders. However, Easyship allows you to fulfill all your other marketplace and eCommerce store orders using Easyship’s own discounted rates or your connected carrier rates within the same dashboard.
How does Easyship help me meet Amazon’s Delivery Promise?
Easyship’s interface shows which shipping options meet the delivery commitment, the estimated delivery date, and the exact “ship by” date required to remain compliant. This helps prevent you from accidentally choosing a service that could hurt your OTDR or Account Health in the event of late delivery. Additionally, Easyship will now show when the order was placed by the buyer for full visibility into the order fulfillment process.
What protections do I get when using Amazon Buy Shipping?
If a shipment is delayed or undelivered through no fault of your own, eligible orders where you purchased a shipping label using Amazon Buy Shipping through Easyship may be protected from A-to-z Guarantee delivery claims, certain negative impacts on Account Health, and metrics tied to late or invalid tracking, as long as you follow Amazon’s Buy Shipping requirements and ship by the required timeline.
How does Amazon Buy Shipping improve my Valid Tracking Rate (VTR)?
Because all tracking IDs generated automatically on Easyship via Amazon Buy Shipping recognized carriers, they are automatically valid within Amazon’s systems. This helps you maintain a VTR of 95% or higher.
Is this feature suitable for high-volume Amazon sellers?
Yes. Easyship built this integration in direct consultation with Amazon specifically for growing and high-volume sellers—especially those shipping 50+ orders per day and scaling toward Prime-ready fulfillment.
Can I connect my own carrier rates to Amazon Buy Shipping on Easyship?
If you have an account with a supported carrier, you can connect your carrier account and purchase shipping labels with Amazon Buy Shipping using your own pre-negotiated shipping rates (while still getting account and refund protection).
To update this on Easyship, you’ll need to head over to Amazon Seller Central and go to your carrier preferences. Find the carrier you want to connect to Amazon Buy Shipping and click Link account. Read the terms and conditions, then click Accept and proceed. Enter your carrier account details, which you can find on a bill from your carrier. Click Submit.
When you use Amazon Buy Shipping on Easyship with your own connected rates, you’ll still enjoy the same account-health benefits as sellers who use Amazon-negotiated shipping rates. Your shipments will also be automatically confirmed and tracked. Start your free trial today.