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Easyship Solutions & Updates

See Our New 24/7 Help Center

Check out our announcement on Easyship's New Help Center Revamp!
See Our New 24/7 Help Center
Alexandra Ortolani

By Alexandra Ortolani

 

February 2, 2022

In our continued efforts to offer the best level of service in the shipping industry, our support team has a couple of exciting announcements!

We have a brand new Help Center

Easyship’s Help Center just got a new facelift! Now, it’s easier to access the biggest source of knowledge for Easyship users.

Our help center has 250+ articles plus videos, all of which help users get their accounts up and running so they can use our premium shipping tools and robust features. This new design and structure are built to ensure that users have direct access to the most critical information they need when managing their shipping.

Check out how the old Help Center compares to the new one.

Old Help Center Design

New Help Center Design

24/7 LiveChat support is now available!

This one has been the case for quite a while now, but we figured that with the new Help Center it was time to announce it. Users with access to live chat (on paid plans) can ask a question at any time or day and know that a friendly member of our team will be on the other end of the line to help field your question and have you on your way.

Not on a paid plan? You'll benefit too! Our around-the-clock support coverage means that tickets are getting answered faster than ever.

Easyship is here to help no matter how big or small your issue is. With our 24/7 customer service, our shipping experts are here to help.

Ready to ship? Sign up for a FREE Easyship account and learn how you can access high-volume discounts for shipping domestically or internationally


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