Key Points:
- 88% of consumers are willing to pay for same-day (or faster) delivery services
- 50% of consumers say that digital retailers often meet their delivery speed expectations only half of the time
- 42% of shoppers expect a 2-day shipping option at any eCommerce store
Did you know that 68% of consumers say fast shipping would enable them to purchase an item online? This statistic proves rush shipping is necessary for any eCommerce business, especially if you want to survive amongst competitors.
So, what is rush shipping, and how long does rush shipping take? Rush shipping refers to any courier service that takes 1-3 business days for delivery.
Couriers like UPS and FedEx rush shipping are some courier services that offer express services for merchants who want to keep their customers happy. However, rush shipping isn't just to keep up with consumer expectations.
This blog post goes over the top five reasons you should use rush shipping for your business to keep up with customers' expectations.
Table of Contents
Keeps Up with Customer Expectations
As we've said, rush shipping keeps customers happy and keeps up with customers' rising expectations. Customers expect fast shipping no matter what online store, so keeping customers' expectations at the forefront of your business is vital.
Don't believe us? Here are some of the most important statistics to consider when thinking about offering your customers rush shipping:
- 88% of consumers are willing to pay for same-day (or faster) delivery services
- 50% of consumers say that digital retailers often meet their delivery speed expectations only half of the time
- 42% of shoppers expect a 2-day shipping option at any eCommerce store
Overall, don't fall short amongst the rest of the competition in the eCommerce space, and make sure you offer rush shipping to your customers.
Minimizes the Risk of Damage or Loss
Rush shipping helps minimize the risk of damage or loss while in transit because there are fewer transit points than standard shipping. More specifically, a package in transit is handled less with rush shipping, reducing the risk of damage.
This expedited courier service also reduces the risk of loss because you'll receive a guaranteed delivery date and real-time tracking. In addition, customers will know precisely where and when their package will arrive, so the risk of a stolen package diminishes.
Some Items Require Rush Shipping
Certain items require rush shipping services, such as the following items:
- Perishable food (i.e., baked goods)
- Expensive or high-value items (i.e., electronics or jewelry)
If you use a standard or economical shipping method for perishable items like baked goods, you risk spoilage, and nobody wants a moldy or inedible baked good. You'll also want rush shipping for expensive items, so it receives extra good care during transit.
Related post: Expedited Shipping? A Detailed 101 Guide
Helps Reduce Cart Abandonment
Forty-five percent of reported eCommerce shoppers abandoned a cart because of the lack of delivery options. This statistic proves that you'll want to offer plentiful shipping options, especially rush shipping services.
Offering rush shipping options will help reduce cart abandonment while increasing conversions for your eCommerce store. In fact, Easyship saves users up to 91% off discounted shipping rates for 250+ courier services.
Builds Customer Loyalty
Generally, the average eCommerce store generates 43% of its revenue from repeat purchases. This statistic proves that establishing a positive customer experience will inevitably build customer loyalty.
Thirty-eight percent are likely to never shop at an online store again after a negative shipping experience, making it even more essential to offer rush shipping to build customer loyalty.
The Cheapest Rush Shipping Rates with Easyship
Rush shipping is vital to the success of any eCommerce business. So if you want to keep up with the competition, you'll want to consider offering rush shipping.
With Easyship, you instantly gain access to features and benefits that can help you build customer loyalty and boost conversions with the following features:
- Free Shipping Rates Calculator: Access high-volume discounts from major couriers. Plus, get instant access to delivery lead times from premium shipping couriers
- Real-Time Shipping Rates: Easyship always shows the cheapest, fastest, and best value shipping options at your store's checkout. Now, you can improve conversion rates and reduce cart abandonment
- Shipping Policy Generator: Our shipping policy generator helps merchants and crowdfunding campaigns generate their shipping policy by providing tracking and insurance options, plus other vital information for your shipping process
Ready to ship? Sign up for a FREE Easyship account and get instant access to high-volume discounts of up to 91% off of rush shipping rates
What is Rush Shipping FAQ
What does rush shipping mean?
Rush shipping refers to any courier service that takes 1-3 business days for delivery.
Is Rush shipping the same day?
Rush shipping can refer to same-day delivery and courier services for up to 3 business days.
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