DHL Express

Common questions about DHL Express

• How does DHL Express work?

  To create a shipment with DHL Express, you must enter your shipment details (such as address and item details) and purchase a shipping label. Print out your shipping labels and attach to your package and then dropoff your package at a designated dropoff location. Dropoff locations can be found here. From there, DHL Express will arrange shipment to your final destination.

  This whole process can be managed on the Easyship platform.

• How do I track a DHL Express shipment?

  You can track DHL Express shipments using the tracking number for the shipment provided and visiting the DHL Express website.

• How do I contact DHL Express for a shipment?

  When shipping with Easyship you do not need to contact DHL Express. All the information you need about your shipments is available to you through the Easyship platform. If you want to learn more about DHL Express you can learn more at their website.

• What are the shipping rates for DHL Express?

  Pricing varies based on shipment details and destination.

  Signup today for a free Easyship account to see the most accurate rates for DHL Express and other services we offer.

• How long will delivery take for a DHL Express shipment to Singapore?

  Delivery time varies on origin and destination.

  Signup for an Easyship account to see delivery time for all available couriers in your location.

• Is there a DHL Express location near me?

  You can find the full list of DHL Express locations in Hong Kong here.

• What can I ship with DHL Express?

  DHL Express do not have many restrictions on what you can ship, however you should be mindful that things such as alcohol, food & other items are generally restricted to most locations. With DHL Express, no Stand-Alone Batteries or Lithium Batteries, only Lithium Batteries which are included in the product are allowed. Restriction on the shipping of liquids

• Does DHL Express require a signature on delivery?

  DHL Express offers an optional signature on delivery service. Whether a signature on delivery will be required or not will be decided by the sender at time of shipment creation.

• How does DHL Express work with Easyship?

  Easyship will detect when a shipment is eligible for a DHL Express shipment and show this as an option when preparing shipments. Further details on preparing shipments and obtaining the right boxes can be found here.