DHL Express

Common questions about DHL Express

• How does DHL Express work?

  To create a shipment with DHL Express, you must enter your shipment details (such as address and item details) and purchase a shipping label. Print out your shipping labels and attach to your package and then dropoff your package at a designated dropoff location. Dropoff locations can be found here. From there, DHL Express will arrange shipment to your final destination.

  This whole process can be managed on the Easyship platform.

• How do I track a DHL Express shipment?

  You can track DHL Express shipments using the tracking number for the shipment provided and visiting the DHL Express website.

• How do I contact DHL Express for a shipment?

  You can generally contact DHL Express at their website. In most cases, shipments created on the Easyship platform will provide you all the visibility you need on a shipment.

• What are the shipping rates for DHL Express?

  Pricing varies based on shipment details and destination.

  Signup today for a free Easyship account to see the most accurate rates for DHL Express and other services we offer.

• How long will delivery take for a DHL Express shipment to Singapore?

  Delivery time varies on origin and destination.

  Signup for an Easyship account to see delivery time for all available couriers in your location.

• Is there a DHL Express location near me?

  You can find the full list of DHL Express locations in Hong Kong here.

• What can I ship with DHL Express?

  DHL Express do not have many restrictions on what you can ship, however you should be mindful that things such as alcohol, food & other items are generally restricted to most locations. With DHL Express, no Stand-Alone Batteries or Lithium Batteries, only Lithium Batteries which are included in the product are allowed. Restriction on the shipping of liquids

• Does DHL Express require a signature on delivery?

  DHL Express offers an optional signature on delivery service. Whether a signature on delivery will be required or not will be decided by the sender at time of shipment creation.

• How does DHL Express work with Easyship?

  Easyship will detect when a shipment is eligible for a DHL Express shipment and show this as an option when preparing shipments. Further details on preparing shipments and obtaining the right boxes can be found here.