Janio Express

Common questions about Janio Express

• How does Janio Express work?

  To create a shipment with Janio Express, you must enter your shipment details (such as address and item details) and purchase a shipping label. Print out your shipping labels and attach to your package and then dropoff your package at a designated dropoff location. Dropoff locations can be found here. From there, Janio will arrange shipment to your final destination.

  This whole process can be managed on the Easyship platform.

• How do I track a Janio Express shipment?

  You can track Janio Express shipments using the tracking number for the shipment provided and visiting the Janio website.

• How do I contact Janio for a shipment?

  When shipping with Easyship you do not need to contact Janio. All the information you need about your shipments is available to you through the Easyship platform. If you want to learn more about Janio you can learn more at their website.

• What are the shipping rates for Janio Express?

  Pricing varies based on shipment details and destination.

  Signup today for a free Easyship account to see the most accurate rates for Janio Express and other services we offer.

• How long will delivery take for a Janio Express shipment to Malaysia?

  Delivery time varies on origin and destination.

  Signup for an Easyship account to see delivery time for all available couriers in your location.

• Is there a Janio location near me?

  You can find the full list of Janio locations in Singapore here.

• What can I ship with Janio Express?

  Janio Express do not have many restrictions on what you can ship, however you should be mindful that things such as alcohol, food & other items are generally restricted to most locations. With Janio Express, Stand-Alone Batteries are not allowed

• Does Janio Express require a signature on delivery?

  Janio Express offers an optional signature on delivery service. Whether a signature on delivery will be required or not will be decided by the sender at time of shipment creation.

• How does Janio Express work with Easyship?

  Easyship will detect when a shipment is eligible for a Janio Express shipment and show this as an option when preparing shipments. Further details on preparing shipments and obtaining the right boxes can be found here.