SF Express Mail US

Common questions about SF Express Mail US

• How does SF Express Mail US work?

  To create a shipment with SF Express Mail US, you must enter your shipment details (such as address and item details) and purchase a shipping label. Print out your shipping labels and attach to your package and then dropoff your package at a designated dropoff location. Dropoff locations can be found here. From there, SF Express will arrange shipment to your final destination.

  This whole process can be managed on the Easyship platform.

• How do I track a SF Express Mail US shipment?

  You can track SF Express Mail US shipments using the tracking number for the shipment provided and visiting the SF Express website.

• How do I contact SF Express for a shipment?

  You can generally contact SF Express at their website. In most cases, shipments created on the Easyship platform will provide you all the visibility you need on a shipment.

• What are the shipping rates for SF Express Mail US?

  Pricing varies based on shipment details and destination.

  Signup today for a free Easyship account to see the most accurate rates for SF Express Mail US and other services we offer.

• How long will delivery take for a SF Express Mail US shipment?

  Shipments for SF Express Mail US shipments to United States generally take between 10 - 20 days.

  Signup for an Easyship account to see the most accurate delivery time for SF Express Mail US.

• Is there a SF Express location near me?

  You can find the full list of SF Express locations in Hong Kong here.

• What can I ship with SF Express Mail US?

  SF Express Mail US do not have many restrictions on what you can ship, however you should be mindful that things such as alcohol, food & other items are generally restricted to most locations. With SF Express Mail US, no Stand-Alone Batteries or Lithium Batteries packed with the shipment, only Lithium Batteries which are included in the product are allowed

• Does SF Express Mail US require a signature on delivery?

  SF Express Mail US offers an optional signature on delivery service. Whether a signature on delivery will be required or not will be decided by the sender at time of shipment creation.

• How does SF Express Mail US work with Easyship?

  Easyship will detect when a shipment is eligible for a SF Express Mail US shipment and show this as an option when preparing shipments. Further details on preparing shipments and obtaining the right boxes can be found here.