Australia MyPost Business Vs eParcel Contract: A Complete Comparison for eCommerce Sellers

Choosing the right shipping solution is essential for any eCommerce business, especially when balancing delivery speed, cost, and customer satisfaction. For Australian online retailers, Australia Post offers the two most popular services: MyPost Business and eParcel Contract But which one is right for your store?

In this guide, we break down the key differences between these two services, explain who each one is best suited for, and show you how to choose the best option for your eCommerce business.

What is the Difference Between MyPost Business and eParcel Contract?

MyPost Business is a self-service platform perfect for businesses starting out or with lower order volumes. With no contracts or eligibility requirements, you can instantly sign up and access discounted rates after spending just $50 in four weeks.

The eParcel Contract is designed for larger businesses that ship more than 2,000 parcels annually. This service offers more features, better pricing, and custom support, but you must qualify by shipping a minimum shipment value.

If your eCommerce store is shipping under 2,000 parcels a year, MyPost Business is the easiest way to access domestic and international shipping discounts without paperwork or commitments. If your business is growing and you need advanced logistics tools, eParcel offers better scalability and support.

Think of MyPost Business like a flexible gym membership anyone can access, while eParcel is more like a premium package for high-performance athletes.

Quick Comparison Table: MyPost Business vs. eParcel

Eligibility and Requirements for MyPost Business and eParcel Contract

Many merchants spend too much money on shipping or waste time with manual fulfillment because they use the wrong tools for their current business size. Using MyPost Business when you're ready for eParcel Contract can slow you down. However, using the latter,l when you don't qualify, can cost you more and create unnecessary complexity.

Here’s a quick breakdown of who qualifies for each service:

• MyPost Business: Open to any business in Australia. Discounts start after you spend $50 on shipping in four weeks.
  
  
• eParcel Contract: You must ship over 2,000 parcels annually and enter into a Parcel Contract agreement with Australia Post.
  
  

This makes MyPost Business the go-to option for small sellers, seasonal shops, or those just getting started with online sales. Once your volume grows and you hit around 170 shipments per month, eParcel Contract becomes an option.

Most small eCommerce stores, like handmade Etsy shops or early-stage Shopify sellers, fall into the MyPost Business category. As your order volume grows, you'll naturally qualify for eParcel benefits.

Pricing and Discount Structures Compared

Both services offer discounted shipping, but they calculate those discounts differently.

MyPost Business uses a banded system based on your total spend over four weeks. The more you ship, the more you save. The higher your band, the more you'll save on domestic and international parcel sending (with certain exceptions). 

The Australia Post band determines how much you are likely to save with your annual shipping. The higher your band, the more likely you are to save more annually. 

How do you know which Band you fall under? 

Band 1 and above gives you savings on three domestic zones for parcels under 5kg, and five international zones.

Domestic parcels over 5kg receive flat savings based on your band

*Zone 1: Sending within the same capital city or same major area.

Zone 2: Sending from a capital city/major area/rural zone to any other capital city or major area.

Zone 3: Sending from a capital city /major area/ rural zone to any rural zone. 

If you're close to hitting a higher BAND, it might be worth consolidating shipments or using Easyship which help you manage bulk shipments and unlock better pricing across the most suitable courier providers. 

eParcel Contract, on the other hand, provides tailored pricing based on your yearly shipping volume and the destinations of your parcels. You can negotiate better rates depending on your parcel size, weight, and destinations.

Another major difference is how pricing is calculated:

• MyPost Business uses cubic weight pricing for parcels over 5kg if you're using Australia Post packaging, or whichever is greater between deadweight and cubic weight if you use your own packaging.
  
  
• eParcel Contract always uses the greater of the two, but gives you options to optimize and reduce these charges over time through better packaging and courier negotiations.

These extras can save you weekly hours, especially if you're managing hundreds of monthly shipments. If you’ve ever dropped off 30 parcels at a post office, you already know how valuable doorstep pickup can be.

How to Create Labels, Make Payment and do Batch Process For MyPost Business and eParcel

Label creation can be a tedious process and may eat up into your operational timelines, and we certainly don’t want that!

When it comes to MyPost Business, you can integrate your account with a third-party shipping platform, such as Easyship, and automatically create and print shipping labels. 

Furthermore, if you have your rates on MyPost, you can easily connect it with Easyship under the LYOC (link your courier) feature and get started within minutes!

• MyPost Business requires payment when you create each shipping label, which can slow things down if you're processing many orders.
  
  
• eParcel lets you create and print labels in advance and pay in bulk later. This supports batch processing and smoother order fulfillment.

If you’re printing 50 labels a day, saving even 30 seconds per label can add up to hours each week. That’s the time you can spend marketing, talking to customers, or not working weekends.

Consignment and Parcel Volume Handling

If your business ships multiple boxes to the same customer or address—think large orders, product bundles, or multi-item subscriptions—then parcel volume handling becomes a critical factor in your shipping setup.

Here’s the difference:

• MyPost Business only supports one parcel per consignment, meaning if you need to send three boxes to the same customer, you must create three separate consignments. That means three labels, three tracking numbers, and three times the work—plus potential confusion for your customer who receives multiple updates and shipments.
  
  
• eParcel Connect, on the other hand, allows up to 20 parcels under a single consignment. That means one tracking number, one shipping label process, and one delivery experience, even if you're sending multiple boxes.
  
  

This is especially useful for:

• Subscription boxes that come with multiple items shipped separately
  
  
• Large customer orders that need to be packed in multiple boxes
  
  
• Bundled promotions where different SKUs are fulfilled together
  
  
• B2B orders or bulk deliveries where shipping simplicity matters
  
  

Multi-parcel consignments save you time in fulfillment, reduce label costs, simplify tracking, and offer a cleaner post-purchase experience for your customers.

With Easyship, this process becomes even more efficient. Our platform supports multi-carrier shipping that gives you the freedom to ship each order using the courier (including Australia Post) that best fits your cost and delivery timeline goals, automatically. 

Plus, you can pair it with automated rules to select the best courier per parcel, ensuring each box is shipped as cost-effectively and quickly as possible. Fewer errors, faster shipping, and happier customers—at scale.

Integration and Customer Support

When it comes to integrating Australia Post with your eCommerce platform, both MyPost Business and eParcel Connect offer API access—but their capabilities aren’t created equal.

• MyPost Business is best suited for smaller merchants. It offers basic integrations with platforms like Shopify, WooCommerce, and Squarespace, but lacks advanced automation and flexibility.
  
  
• eParcel Connect, on the other hand, is built for growing and high-volume stores. It offers robust API access, supports connections with 130+ eCommerce partners, and integrates well with complex shipping workflows. Most eParcel users also benefit from a dedicated Australia Post account manager, ensuring faster, more tailored support compared to the general service line available for MyPost Business customers.
  
  

These differences matter—especially if you’re scaling and need to automate, optimize, and troubleshoot your shipping processes on the fly.

That’s where Easyship becomes a game-changer.

It integrates with major eCommerce marketplaces like Shopify, WooCommerce, and Squarespace. 

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Moreover, if you’re working with developers or transferring large volumes of data, Easyship’s flexible API and powerful automation tools ensure your logistics scale effortlessly with your business.

Cubic Weight vs. Dead Weight Pricing Explained

Australia Post, like most carriers, uses dead weight (the parcel’s actual weight) and cubic weight (based on the parcel size) to calculate shipping charges. The higher of the two is what you pay.

• MyPost Business applies cubic weight pricing more strictly, especially for parcels over 5kg.
  
  
• eParcel allows you to negotiate and optimize pricing based on packaging size or dimensions.
  
  

Shipping bulky but light items—like plush toys, pillows, or bubble wrap—can significantly affect your costs.

Many eCommerce stores reduce cubic weight charges by switching to vacuum-sealed or flat-packed packaging.

How to Choose the Best Option for Your Business

Use this step-by-step guide to find the right solution:

1. Calculate your monthly parcel volume.
   
   
2. If you ship under 170 parcels/month, start with MyPost Business.
   
   
3. If you're above that, talk to Australia Post about eParcel Contract.
   
   
4. Compare rates using sample orders. To make it easier, you can go for the Easyship shipping quoting tool. 
   
   
5. Consider how important features like multi-parcel consignments or advanced integrations are for your store.
   
   
6. Track your performance and reassess every quarter. Easyship’s shipping analytics tool can get the job done right. 

You can also use both services side by side if needed. For example, MyPost can be used for international orders or small items, and eParcel can be used for local bulk deliveries.

Can you use both MyPost Business and eParcel?

Yes—and many eCommerce sellers do.

Depending on your product size, weight, and destination, one platform might be cheaper or faster for specific orders. Having both gives you flexibility.

Ensure you have clear internal guidelines for when to use which platform so you don’t confuse your team or overcomplicate your workflow.

Final Takeaway

MyPost Business is ideal for new, small, or growing businesses that want an easy, flexible, no-commitment shipping solution. It’s user-friendly, requires no contracts or minimum volumes, and offers tiered discounts as you ship more. It’s perfect for those who value simplicity and need to manage cash flow closely.

eParcel is best for established, high-volume shippers who want the lowest rates, advanced features, and operational efficiency. It requires a contract and a minimum annual volume, but provides bulk processing, advanced integrations, and dedicated support—making it the go-to choice for businesses ready to scale up their shipping operations.

In short:

• Start with MyPost Business if you’re small, new, or have unpredictable shipping needs.
• Graduate to eParcel when your volumes are high and you need more powerful shipping tools and better rates.

Ship to Australia with Easyship!

If you want to streamline your Australia Post shipping workflow, Easyship integrates directly with MyPost Business. This all-in-one shipping platform lets you manage all your shipping activity in one place—compare rates, unlock pre-negotiated discounts, and automate label creation and fulfillment.

Easyship supports various domestic and international Australia Post services (when done via LYOC), including Parcel Post, Express Post, Courier Post, Registered Post, and all major MyPost Business solutions. You can get the best rates by leveraging Easyship's built-in discounts.

Whether shipping across Australia or to 220+ international destinations, Easyship helps you scale without the complexity.

Sign up for free today!

FAQs

What is the difference between MyPost Business and eParcel?
MyPost Business is ideal for small businesses shipping fewer parcels, offering basic features like paid pickups, return label creation, and simple tracking. eParcel is designed for higher-volume shippers, providing advanced features like free pickups, authority to leave, bulk shipments, and flexible return options.

What is an Australia Post eParcel?
Australia Post eParcel is a contract-based shipping service for businesses that send large volumes of parcels. It includes free pickup, tracking, signature on delivery, and streamlined bulk shipping processes.

How long does Australia Post eParcel take?
Delivery times for Australia Post eParcel typically range from 2 to 6 business days for domestic deliveries, depending on the destination. International delivery times vary by country and service level.

What is a MyPost Business account?
A MyPost Business account is a free Australia Post service for small businesses. It helps manage domestic and international shipping with features like discounted rates, basic tracking, return label creation, and parcel pickup (for a fee).

Is MyPost business free?

MyPost business is free when setting up. There are no credit checks, minimum package volume requirements, or contracts involved. 

Does AusPost Deliver in the US?

The courier delivers to five different zones, including New Zealand, Asia Pacific, US & Canada, and UK & Europe.

What are the benefits of a MyPost business account?

MyPost business is great for small businesses looking for a one stop solution. This courier option, in addition to greater shipping scalability, also offers discounted shipping rates, simplified label creation and printing, and enhanced tracking and delivery options.