See below for how major carriers such as DHL are responding to Covid-19 in Hong Kong, Singapore & Australia, and how mail services from the two countries are being affected. Find updates for US services here and Europe & UK services here.
Last Updated: 20th August, 2020 11am HKT
Our Insurance provider has amended it's timescales due to Covid, for more information, see here.
Aramex Delays
Status: All destinations are facing delays, with suspension of services to some destination countries. Applying temporary emergency surcharges.
- Aramex have confirmed that all services are currently facing delays to most destinations due to high cancellations of airline services. Some destination country services have been suspended.
- Temporary emergency surcharges are being applied to shipments. These charges are already implemented for new shipments being created on Easyship.
- Aramex Singapore have suspended pickups from home based businesses (residential addresses) due to new circuit breaker restrictions.
Destination Country | Service Status |
---|---|
Algeria | Resumed service (likely still delayed) |
Armenia | Suspended |
Azerbaijan | Resumed service (likely still delayed) |
Bangladesh | Resumed service (likely still delayed) |
Congo | Resumed service (likely still delayed) |
Djibouti | Suspended |
India | Suspended |
Iraq | Suspended |
Israel | Suspended |
Jordan | Resumed service (likely still delayed) |
Kazakhstan | Resumed service (likely still delayed) |
Lebanon | Suspended |
Libya | Suspended |
Mauritius | Suspended |
Morocco | Resumed service (likely still delayed) |
New Zealand | Suspended |
Philippines | Suspended |
Qatar | Resumed service (likely still delayed) |
Rwanda | Suspended |
Sri Lanka | Suspended |
Sudan | Suspended |
Syria | Suspended |
Tunisia | Suspended |
Ukraine | Resumed service (likely still delayed) |
Uzbekistan | Suspended |
Yemen | Suspended |
All other destinations | Delayed |
Direct Link
Status: Suspended for many destinations. Temporary surcharges applied.
- Due to closed borders and low air freight availability, Direct Link has suspended services for many destinations. Resumes services are likely to face delays.
- Temporary emergency surcharges are being applied to shipments. These charges are already implemented for new shipments being created on Easyship.
Destination Country | Service Status | |
---|---|---|
Argentina | Resumed service (likely still delayed) | |
Australia | Resumed service (likely still delayed) | |
Austria | Resumed service (likely still delayed) | |
Bahrain | Resumed service (likely still delayed) | |
Belarus | Resumed service (likely still delayed) | |
Belgium | Resumed service (likely still delayed) | |
Bosnia | Resumed service (likely still delayed) | |
Brazil | Resumed service (likely still delayed) | |
Bulgaria | Resumed service (likely still delayed) | |
Cambodia | Resumed service (likely still delayed) | |
Canada | Resumed service (likely still delayed) | |
Chile | Resumed service (likely still delayed) | |
China | Resumed service (likely still delayed) | |
Croatia | Resumed service (likely still delayed) | |
Cyprus | Resumed service (likely still delayed) | |
Czech Republic | Resumed service (likely still delayed) | |
Denmark | Resumed service (likely still delayed) | |
Estonia | Resumed service (likely still delayed) | |
Finland | Resumed service (likely still delayed) | |
France | Resumed service (likely still delayed) | |
Germany | Resumed service (likely still delayed) | |
Great | Resumed service (likely still delayed) | |
Britain | Resumed service (likely still delayed) | |
Greece | Resumed service (likely still delayed) | |
Hungary | Resumed service (likely still delayed) | |
Iceland | Resumed service (likely still delayed) | |
India | Resumed service (likely still delayed) | |
Indonesia | Resumed service (likely still delayed) | |
Ireland | Resumed service (likely still delayed) | |
Israel | Resumed service (likely still delayed) | |
Italy | Resumed service (likely still delayed) | |
Japan | Resumed service (likely still delayed) | |
Kazakhstan | Resumed service (likely still delayed) | |
Kuwait | Resumed service (likely still delayed) | |
Latvia | Resumed service (likely still delayed) | |
Lithuania | Resumed service (likely still delayed) | |
Luxembourg | Resumed service (likely still delayed) | |
Macao | Resumed service (likely still delayed) | |
Malaysia | Resumed service (likely still delayed) | |
Malta | Resumed service (likely still delayed) | |
Mexico | Resumed service (likely still delayed) | |
Netherlands | Resumed service (likely still delayed) | |
New Zealand | Resumed service (likely still delayed) | |
Norway | Resumed service (likely still delayed) | |
Oman | Resumed service (likely still delayed) | |
Pakistan | Resumed service (likely still delayed) | |
Philippines | Resumed service (likely still delayed) | |
Poland | Resumed service (likely still delayed) | |
Portugal | Resumed service (likely still delayed) | |
Qatar | Resumed service (likely still delayed) | |
Romania | Resumed service (likely still delayed) | |
Russia | Resumed service (likely still delayed) | |
Saudi Arabia | Resumed service (likely still delayed) | |
Serbia | Resumed service (likely still delayed) | |
Singapore | Resumed service (likely still delayed) | |
Slovakia | Resumed service (likely still delayed) | |
Slovenia | Resumed service (likely still delayed) | |
South Africa | Resumed service (likely still delayed) | |
South Korea | Resumed service (likely still delayed) | |
Spain | Resumed service (likely still delayed) | |
Sri Lanka | Resumed service (likely still delayed) | |
Sweden | Resumed service (likely still delayed) | |
Switzerland | Resumed service (likely still delayed) | |
Taiwan | Resumed service (likely still delayed) | |
Thailand | Resumed service (likely still delayed) | |
Turkey | Resumed service (likely still delayed) | |
UAE | Resumed service (likely still delayed) | |
Ukraine | Resumed service (likely still delayed) | |
Uruguay | Resumed service (likely still delayed) | |
Usa | Resumed service (likely still delayed) | |
Uzbekistan | Resumed service (likely still delayed) | |
Vietnam | Resumed service (likely still delayed) | |
All Other Destinations | Suspended |
Destination Country | Service Status |
---|---|
City of of Metz, France | Suspended |
City of Wuhan, China | Suspended |
Cuba | Suspended |
Guinea-Bissau | Suspended |
India | Suspended |
Mauritius | Suspended |
Mayotte | Suspended |
Sao Tome and Principe | Suspended |
Seycehelles | Suspended |
Somalia | Suspended |
Somaliland | Suspended |
St. Eustatius | Suspended |
Timor-Leste | Suspended |
Venezuela | Suspended |
DHL eCommerce: Suspensions & Delays
Status: Operational, but with suspended services to some countries and experiencing delays many others. Temporary emergency surcharges are being applied to shipments to the US.
- Many destination countries are being reported as having shipments delayed. Moldova shipments have been suspended. More suspensions are expected in the coming days.
- Temporary emergency surcharges are being applied to shipments being sent to the US. These charges are already implemented for new shipments being created on Easyship.
DHL eCommerce - Countries with Delays or Suspensions for Packet International & Packet Plus International Services from Hong Kong and Singapore
Destination Country | Service Status |
---|---|
Algeria | Suspended |
Angola | Suspended |
Antigua and Barbuda | Suspended |
Argentina | Suspended |
Aruba | Suspended |
Azerbaijan | Suspended |
Bahamas | Suspended |
Barbados | Suspended |
Belize | Suspended |
Bermuda | Suspended |
Bhutan | Suspended |
Bolivia | Suspended |
Bonaire | Suspended |
Botswana | Suspended |
Brazil | Suspended |
Brunei | Suspended |
Brunei Darussalam | Suspended |
Burkina Faso | Suspended |
Burundi | Suspended |
Cameroon | Suspended |
Canada | Suspended |
Cape Verde | Suspended |
Cayman Islands | Suspended |
Central African Republic | Suspended |
Chad | Suspended |
Chile | Suspended |
Columbia | Suspended |
Comoros | Suspended |
Congo | Suspended |
Congo, Democratic Republic | Suspended |
Costa Rica | Suspended |
Cuba | Suspended |
Curaçao | Suspended |
Djibouti | Suspended |
Dominica | Suspended |
Dominican Republic | Suspended |
El Salvador | Suspended |
Equador | Suspended |
Equatorial guinea | Suspended |
Fiji | Suspended |
France | Suspended |
French Guiana | Suspended |
French Polynesia | Suspended |
Gabon | Suspended |
Gambia | Suspended |
Ghana | Suspended |
Grenada | Suspended |
Guadeloupe | Suspended |
Guatemala | Suspended |
Guinea | Suspended |
Guinea Bissau | Suspended |
Guyana | Suspended |
Haiti | Suspended |
Honduras | Suspended |
Hong Kong | Suspended |
Indonesia | Suspended |
Iran | Suspended |
Iraq | Suspended |
Israel | Suspended |
Jamaica | Suspended |
Kenya | Suspended |
Korea | Suspended |
Kuwait | Suspended |
Laos | Suspended |
Lebanon | Suspended |
Lesotho | Suspended |
Liberia | Suspended |
Libya | Suspended |
Macedonia | Suspended |
Madagascar | Suspended |
Malawi | Suspended |
Mali | Suspended |
Martinique | Suspended |
Mauretania | Suspended |
Mauritania | Suspended |
Mauritius | Suspended |
Mexico | Suspended |
Moldova | Suspended |
Montenegro | Suspended |
Myanmar | Suspended |
Namibia | Suspended |
Nepal | Suspended |
New Caledonia | Suspended |
Nicaragua | Suspended |
Niger | Suspended |
Nigeria | Suspended |
North Korea | Suspended |
Papua New Guinea | Suspended |
Paraguay | Suspended |
Peru | Suspended |
Reunion | Suspended |
Russia | Suspended |
Rwanda | Suspended |
Saint Kitts and Nevis | Suspended |
Saint Lucia | Suspended |
Saint Maarten | Suspended |
Saint Vincent and the Grenadines | Suspended |
Samoa | Suspended |
Sao Tome and Principe | Suspended |
Senegal | Suspended |
Seychelles | Suspended |
Sierra Leone | Suspended |
Singapore | Suspended |
Sint Maarten | Suspended |
Somalia | Suspended |
South Africa | Suspended |
Sri Lanka | Suspended |
St. Helena/Ascension/Tristan da Cunha | Suspended |
Suriname | Suspended |
Swaziland | Suspended |
Taiwan | Suspended |
Tajikistan | Suspended |
Thailand | Suspended |
Togo | Suspended |
Trinidad and Tobago | Suspended |
Tunisia | Suspended |
Turkmenistan | Suspended |
Tuvalu | Suspended |
UAE | Suspended |
Uganda | Suspended |
Uruguay | Suspended |
Uzbekistan | Suspended |
Valais and Futuna | Suspended |
Vanuatu | Suspended |
Venezuela | Suspended |
Vietnam | Suspended |
Wallis and Futuna | Suspended |
Western Sahara | Suspended |
Yemen | Suspended |
Zimbabwe | Suspended |
Australia | Delayed |
Belgium | Delayed |
Croatia | Delayed |
Cyprus | Delayed |
Czech Republic | Delayed |
Denmark | Delayed |
Estonia | Delayed |
Germany | Delayed |
Greece | Delayed |
Hungary | Delayed |
India | Delayed |
Ireland | Delayed |
Italy | Delayed |
Japan | Delayed |
Latvia | Delayed |
Malta | Delayed |
Mongolian | Delayed |
Netherlands | Delayed |
New Zealand | Delayed |
Norway | Delayed |
Poland | Delayed |
Portugal | Delayed |
Romania | Delayed |
Russia | Delayed |
Spain | Delayed |
Sweden | Delayed |
Switzerland | Delayed |
United Kingdom | Delayed |
United States | Delayed |
DPEX
All destinations are facing delays. Applying temporary emergency surcharges.
- Services require additional delivery time due to shortage of air freight supply. Some services suspended.
- DPEX are applying temporary emergency surcharges on shipments. This pricing is already reflected in Easyship rates.
DPEX - Countries with Delays or Suspensions
Destination Country | Service Status |
---|---|
Bangladesh | Suspended |
India | Suspended |
Myanmar | Suspended |
Nepal | Suspended |
Pakistan | Suspended |
Sri Lanka | Suspended |
All other destinations | Delayed |
FedEx
Status: Partially operational to most markets; International Economy to all destinations suspended from Hong Kong; waiving signature-on-delivery service in some countries.
The company is following CDC and WHO guidelines for health and hygiene, including educating team members, encouraging practices such as frequent hand-washing, and sanitation of workspaces and equipment.
1. Fedex International Priority from Hong Kong requires additional delivery time in China.
2. TNT in Hong Kong won't accept more than 100kg maximum volume per customer, per day.
3. TNT requires additional delivery time in China from Singapore
4. Signature-on-delivery service waived in US and Canada, and in countries where required by local governments (i.e. Australia).
5. International Economy services from Hong Kong to all destinations have been suspended. Other services currently still available.
FedEx - Countries with Delays or Suspensions
Destination Country | Service Status |
---|---|
French Polynesia | Suspended |
India | Suspended |
Mongolia | Suspended |
Tonga | Suspended |
Uzbekistan | Suspended |
Vanuatu | Suspended |
Wallis and Futuna | Suspended |
Austria | Delayed |
Bangladesh | Delayed |
Brunei | Delayed |
Cambodia | Delayed |
Canada | Delayed |
Europe | Delayed |
India | Delayed |
Laos | Delayed |
Latin America | Delayed |
New Zealand | Delayed |
Pacific Islands | Delayed |
Singapore | Delayed |
South Africa | Delayed |
South Korea | Delayed |
Sri Lanka | Delayed |
Timor-Leste | Delayed |
United States | Delayed |
Hongkong Post
Status: All Hongkong Post offices are currently operating at limited capacity. Post offices are only open on Mon, Wed & Fri
1. Many services suspended due to reduction or cancellation of passenger flights. All remaining services and destinations expected to be delayed.
2. Signature-on-delivery services suspended for countries with this policy in place (includes Australia, Italy, South Korea, Netherlands, New Zealand).
3. e-Express services to the United States are suspended except East Coast areas with postcodes 40000-69999 and 74000-79999, including Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Montana, Nebraska, North Dakota, Ohio, South Dakota, Texas, Wisconsin, and partial areas of Oklahoma and Washington DC; and West Coast areas with postcodes 81300-93999, including Arizona, Idaho, Nevada, New Mexico, Utah and Wyoming as well as partial areas of California and Colorado.
Suspended services for Hongkong Post by Country
Service | Destination Country | Status |
---|---|---|
All Services | Afghanistan | Suspended |
All Services | Albania | Suspended |
All Services | Algeria | Suspended |
All Services | Andorra | Suspended |
All Services | Angola | Suspended |
Airmail | Anguilla | Suspended |
All Services | Antigua and Barbuda | Suspended |
All Surface Mail Services | Argentina | Suspended |
Airmail | Armenia | Suspended |
All Services | Aruba | Suspended |
All Surface Mail Services | Ascension | Suspended |
Airmail | Australia | Suspended |
All Services | Azerbaijan | Suspended |
All Services | Azerbajian | Suspended |
Airmail (except Speedpost) | Azores | Suspended |
All Services | Bahamas | Suspended |
All Services | Bahrain | Suspended |
All Services | Barbados | Suspended |
All Services | Belarus | Suspended |
Airmail | Benin | Suspended |
All Services | Bermuda | Suspended |
All Surface Mail Services | Bhutan | Suspended |
All Services | Bolivia | Suspended |
All Services | Bosnia and Herzegovina | Suspended |
All Services | Botswana | Suspended |
All Services | Brazil | Suspended |
Speedpost | Brunei Darussalam | Suspended |
All Surface Mail Services | Bulgaria | Suspended |
Airmail | Burkina Faso | Suspended |
All Services | Burundi | Suspended |
Airmail | Cambodia | Suspended |
All Surface Mail Services | Cameroon | Suspended |
All Services | Canada | Suspended |
All Services | Cape Verde | Suspended |
All Services | Cayman Islands | Suspended |
All Services | Central African Rep. | Suspended |
Surface Letter And Packet Services | Central African Republic | Suspended |
All Services | Chad | Suspended |
All Services | Chile | Suspended |
Airmail | Christmas Island | Suspended |
Airmail | Cocos (Keeling) Islands | Suspended |
All Services | Colombia | Suspended |
All Services (except Speedpost) | Comoros | Suspended |
Airmail | Cook Islands | Suspended |
All Services | Corsica | Suspended |
All Services | Costa Rica | Suspended |
All Postal Services (except Speedpost) | Côte d’Ivoire | Suspended |
All Surface Mail Services | Croatia | Suspended |
All Services | Cuba | Suspended |
All Services | Cyprus | Suspended |
All Services | Dem. Rep. of the Congo | Suspended |
All Services | Djibouti | Suspended |
All Services | Dominica | Suspended |
All Services | Dominican Republic | Suspended |
All Services | Ecuador | Suspended |
All Surface Mail Services | El Salvador | Suspended |
All Services | Equatorial Guinea | Suspended |
All Services | Eritrea | Suspended |
All Services (except airmail and Speedpost) | Estonia | Suspended |
Airmail (except Speedpost) | Eswatini | Suspended |
All Services | Ethiopia | Suspended |
All Postal Services (except Speedpost) | Falkland Islands & South Georgia & South Sandwich Islands | Suspended |
All Services | Faröe Islands | Suspended |
All Services | Fiji | Suspended |
All Services | French Guiana | Suspended |
All Services | French Polynesia | Suspended |
Airmail (except Speedpost) | French West Indies (Guadeloupe) | Suspended |
Airmail (except Speedpost) | French West Indies (Martinique) | Suspended |
Airmail | Gabon | Suspended |
All Services | Gambia | Suspended |
All Services | Georgia | Suspended |
All Surface Mail Services | Ghana | Suspended |
All Services | Gibraltar | Suspended |
All Services (except Speedpost) | Greece | Suspended |
All Services | Greenland | Suspended |
All Services | Grenada | Suspended |
All Services | Guam | Suspended |
All Surface Mail Services | Guatemala | Suspended |
Air Letter Service | Guernsey | Suspended |
All Services | Guinea | Suspended |
All Services | Guinea Bissau | Suspended |
All Services | Guyana | Suspended |
All Services | Haiti | Suspended |
All Services | Honduras | Suspended |
All Services | Iceland | Suspended |
Surface Letter And Packet Services | Iran | Suspended |
All Services | Iraq | Suspended |
Airmail | Ireland | Suspended |
Airmail (except Speedpost) | Isle of Man | Suspended |
All Services | Israel | Suspended |
Airmail (except Speedpost) | Italy | Suspended |
All Services | Jamaica | Suspended |
Airmail (except Speedpost) | Japan | Suspended |
All Services | Jordan | Suspended |
All Services | Kazakhstan | Suspended |
All Services | Kenya | Suspended |
All Services | Kiribati | Suspended |
Airmail (except Speedpost) | Kosovo | Suspended |
All Services | Kuwait | Suspended |
All Services | Kyrgyzstan | Suspended |
Speedpost | Lao People's Dem. Rep. | Suspended |
All Services | Latvia | Suspended |
All Services | Lebanon | Suspended |
All Services | Lesotho | Suspended |
All Services | Liberia | Suspended |
All Services | Libya | Suspended |
All Surface Mail Services | Lithuania | Suspended |
All Insured Parcel Services | Luxembourg | Suspended |
All Services | Madagascar | Suspended |
Airmail (except Speedpost) | Madeira | Suspended |
All Services | Malawi | Suspended |
All Services | Maldives | Suspended |
All Services | Mali | Suspended |
All Services | Malta | Suspended |
All Services | Mariana Islands | Suspended |
All Services | Marshall Islands | Suspended |
Airmail | Mauritania | Suspended |
All Services | Mauritius | Suspended |
All Surface Mail Services | Mexico | Suspended |
All Services | Micronesia | Suspended |
All Services | Moldova | Suspended |
All Services (except Speedpost) | Monaco | Suspended |
All Services | Mongolia | Suspended |
All Services | Montenegro | Suspended |
All Services | Montserrat | Suspended |
All Services | Morocco | Suspended |
All Services | Mozambique | Suspended |
All Services | Myanmar | Suspended |
Airmail | Namibia | Suspended |
All Services | Nauru | Suspended |
Airmail | Nepal | Suspended |
Airmail | Netherlands Antilles | Suspended |
All Services | New Caledonia | Suspended |
Airmail | New Zealand | Suspended |
All Surface Mail Services | Nicaragua | Suspended |
Airmail (except Speedpost) | Niger | Suspended |
All Services | Nigeria | Suspended |
Airmail | Norfolk Islands | Suspended |
All Services | North Korea | Suspended |
All Services | North Macedonia | Suspended |
All Services | Oman | Suspended |
All Services | Pakistan | Suspended |
All Services | Panama | Suspended |
Airmail | Papua New Guinea | Suspended |
All Surface Mail Services | Paraguay | Suspended |
All Services | Peru | Suspended |
Airmail (except Speedpost) | Pitcairn Islands | Suspended |
Airmail | Puerto Rico | Suspended |
All Services | Republic of Congo | Suspended |
Airmail (except Speedpost) | Reunion | Suspended |
All Surface Mail Services | Romania | Suspended |
All Postal Services | Russia | Suspended |
Airmail | Rwanda (Rep.) | Suspended |
All Services (except Speedpost) | Rwanda (Republic of) | Suspended |
Air Parcel Services | Samoa (U.S.A. Territory) | Suspended |
All Services | Samoa (United States of America Territory) | Suspended |
Airmail | San Marino | Suspended |
Airmail | Sao Tome & Principe | Suspended |
All Services | Saudi Arabia | Suspended |
All Services | Senegal | Suspended |
All Surface Mail Services | Serbia | Suspended |
Speedpost | Seychelles | Suspended |
All Services | Sierra Leone | Suspended |
All Services | Slovakia | Suspended |
All Surface Mail Services | Slovenia | Suspended |
Airmail | Solomon Islands | Suspended |
All Services (except Speedpost) | Somalia | Suspended |
All Services | South Africa | Suspended |
Airmail | South Korea | Suspended |
All Services | Spitsbergen | Suspended |
All Services | Sri Lanka | Suspended |
Airmail (except Speedpost) | St. Christopher (St. Kitts) & Nevis | Suspended |
Airmail (except Speedpost) | St. Helena | Suspended |
Airmail | St. Lucia | Suspended |
Airmail (except Speedpost) | St. Pierre and Miquelon | Suspended |
Airmail | St. Vincent and the Grenadines | Suspended |
All Services | Sudan | Suspended |
All Services | Suriname | Suspended |
All Services | Syrian Arab Republic | Suspended |
All Services (except Airmail) | Tajikistan | Suspended |
All Services | Tanzania | Suspended |
All Postal Services (except Speedpost) | Timor-Leste | Suspended |
All Services | Togo | Suspended |
Airmail | Tonga | Suspended |
All services | Tortola | Suspended |
All Services | Trinidad & Tobago | Suspended |
All Services | Tristan da Cunha | Suspended |
All Services | Tunisia | Suspended |
Speedpost | Turkmenistan | Suspended |
All Services | Turks & Caicos Islands | Suspended |
Airmail | Tuvalu | Suspended |
Airmail | Uganda | Suspended |
All Services | Ukraine | Suspended |
All Services | United Arab Emirates | Suspended |
Airmail | United Kingdom | Suspended |
e-Express | United States of America | Suspended (some zipcodes live) |
All Services | Uruguay | Suspended |
All Services | Uzbekistan | Suspended |
Airmail | Vanuatu | Suspended |
Airmail | Vatican | Suspended |
All Services | Venezuela | Suspended |
Airmail | Virgin Islands of the USA | Suspended |
Surface Letter And Packet Services | Wallis And Futuna Islands | Suspended |
Airmail | Western Samoa | Suspended |
All Services | Yemen | Suspended |
All Services | Zambia | Suspended |
All Services | Zimbabwe | Suspended |
NinjaVan
Status: Mostly operational but facing delays. Have temporarily suspended home business (residential address).
SF Express
Status: Mostly operational but facing delays into China. Have applied temporary emergency surcharges. Services to India are suspended. Economy Express services suspended to some destinations.
- Increased safety procedures in China are seeing an increase in delivery times.
- To cover costs of increased safety requirements, SF Express are applying temporary emergency surcharges for Economy Express and Standard Express services. These prices are currently reflected in the Easyship platform.
- Services to India have been temporarily suspended.
- Some Economy Express services have been suspended.
- SF Express Singapore have suspended pickups from home based businesses (residential addresses) due to new circuit breaker restrictions.
SF Express Economy Express services suspended from Hong Kong
Destination Country | Service Status |
---|---|
Australia | Suspended |
Bangladesh | Suspended |
Brunei | Suspended |
Cambodia | Suspended |
Chile | Suspended |
Djibouti | Suspended |
Ecuador | Suspended |
Egypt | Suspended |
French Polynesia | Suspended |
Honduras | Suspended |
Iceland | Suspended |
India | Suspended |
Israel | Suspended |
Italy | Suspended |
Korea | Suspended |
Kuwait | Suspended |
Lebanon | Suspended |
Libya | Suspended |
Malaysia | Suspended |
Malaysia (over 5 kg) | Suspended |
Maldives | Suspended |
Mauritania | Suspended |
Moldova | Suspended |
Monaco | Suspended |
Mongolia | Suspended |
Montenegro (Rep.) | Suspended |
Myanmar | Suspended |
Nepal | Suspended |
North Macedonia | Suspended |
Pakistan | Suspended |
Panama | Suspended |
Peru | Suspended |
Saudi Arabia | Suspended |
Singapore | Suspended |
South Africa | Suspended |
Sri Lanka | Suspended |
The Philippines | Suspended |
Tunisia | Suspended |
United Arab Emirates | Suspended |
Zimbabwe | Suspended |
SF Express Mail Services Suspended From Hong Kong
Destination Country | Service Status |
---|---|
Antigua and Barbuda | Suspended |
Bahamas | Suspended |
Barbados | Suspended |
Belize | Suspended |
Benin | Suspended |
Bermuda | Suspended |
Brunei Darussalam | Suspended |
Burkina Faso | Suspended |
Burundi | Suspended |
Cape Verde | Suspended |
Central African Republic | Suspended |
Chad | Suspended |
Congo | Suspended |
Equatorial Guinea | Suspended |
Grenada | Suspended |
Guinea-Bissau | Suspended |
Iraq | Suspended |
Malawi | Suspended |
Mali | Suspended |
Martinique | Suspended |
Papua New Guinea | Suspended |
Saint Lucia | Suspended |
Sao Tome and Principe | Suspended |
Seychelles | Suspended |
Sint Maarten | Suspended |
Solomon Islands | Suspended |
Togo | Suspended |
Trinidad and Tobago | Suspended |
Yemen | Suspended |
TNT Suspension
Status: Economy Express services from Hong Kong suspended. Express services still operational
Inline with FedEx operations, TNT have suspended their Economy Express services from Hong Kong at this time due to a limit in supply of air freight. More express services are still operational.
Sendle Delays
Status: Operational, but experiencing delays. Services suspended to some destinations.
Destination countries facing disruption with Sendle services
Destination Country | Service Status |
---|---|
Algeria | Suspended |
Angola | Suspended |
Antigua and Barbuda | Suspended |
Argentina | Suspended |
Aruba | Suspended |
Azerbaijan | Suspended |
Bahamas | Suspended |
Barbados | Suspended |
Belize | Suspended |
Bermuda | Suspended |
Bhutan | Suspended |
Bolivia | Suspended |
Bonaire | Suspended |
Botswana | Suspended |
Brazil | Suspended |
Brunei Darussalam | Suspended |
Burkina Faso | Suspended |
Burundi | Suspended |
Cameroon | Suspended |
Canada | Suspended |
Cape Verde | Suspended |
Cayman Islands | Suspended |
Central African Republic | Suspended |
Chad | Suspended |
Chile | Suspended |
China | Suspended |
Colombia | Suspended |
Comoros, Union of the | Suspended |
Congo | Suspended |
Congo, Democratic Republic of the | Suspended |
Costa Rica | Suspended |
Croatia | Suspended |
Cuba | Suspended |
Curacao | Suspended |
Cyprus | Suspended |
Djibouti | Suspended |
Dominica | Suspended |
Dominican Republic | Suspended |
Ecuador | Suspended |
Egypt | Suspended |
El Salvador | Suspended |
Equatorial Guinea | Suspended |
Estonia | Suspended |
Eswatini (Swaziland) | Suspended |
Fiji | Suspended |
Finland | Suspended |
France | Suspended |
French Polynesia | Suspended |
Gabon | Suspended |
Gambia | Suspended |
Georgia | Suspended |
Ghana | Suspended |
Greece | Suspended |
Grenada | Suspended |
Guadeloupe | Suspended |
Guatemala | Suspended |
Guinea | Suspended |
Guinea-Bissau | Suspended |
Guyana | Suspended |
Haiti | Suspended |
Honduras | Suspended |
Hongkong | Suspended |
Hungary | Suspended |
India | Suspended |
Iran | Suspended |
Israel | Suspended |
Ivory Coast | Suspended |
Jamaica | Suspended |
Japan | Suspended |
Kenya | Suspended |
Korea, Democratic People’s Republic of | Suspended |
Korea, Republic of | Suspended |
Kuwait | Suspended |
Laos | Suspended |
Lebanon | Suspended |
Lesotho | Suspended |
Liberia | Suspended |
Libya | Suspended |
Lithuania | Suspended |
Macao | Suspended |
Madagascar | Suspended |
Malawi | Suspended |
Maldives | Suspended |
Mali | Suspended |
Martinique | Suspended |
Mauritania | Suspended |
Mauritius Trinidad and Tobago | Suspended |
Mexico Tunisia | Suspended |
Moldova Tuvalu | Suspended |
Mongolia Uganda | Suspended |
Montenegro Ukraine | Suspended |
Morocco Uruguay | Suspended |
Myanmar Uzbekistan | Suspended |
Namibia Vanuatu | Suspended |
Nepal Venezuela | Suspended |
Netherlands Wallis and Futuna | Suspended |
New Caledonia Western Sahara | Suspended |
Nicaragua Yemen | Suspended |
Niger Zambia | Suspended |
Nigeria Zimbabwe | Suspended |
Pakistan | Suspended |
Panama | Suspended |
Papua New Guinea | Suspended |
Paraguay | Suspended |
Peru | Suspended |
Philippines | Suspended |
Romania | Suspended |
Rwanda | Suspended |
Réunion | Suspended |
Saint Vincent and the Grenadines | Suspended |
Samoa | Suspended |
Saudi Arabia | Suspended |
Senegal | Suspended |
Sierra Leone | Suspended |
Singapore | Suspended |
Sint Maarten | Suspended |
Slovakia | Suspended |
Somalia | Suspended |
South Africa | Suspended |
South Sudan | Suspended |
Sri Lanka | Suspended |
St. Helena/Ascension/Tristan da Cunha | Suspended |
St. Kitts and Nevis | Suspended |
St. Lucia | Suspended |
Sudan | Suspended |
Suriname | Suspended |
Syrian Arab Republic | Suspended |
São Tomé and Príncipe | Suspended |
Thailand | Suspended |
All Other Destinations | Delayed |
Singapore Post (SingPost)
Status: Operational, but experiencing delays; mail to certain countries suspended due to new border restrictions.
Singapore Post is following the government's hygiene guidelines for its employees, facilities, and equipment, which includes frequent sanitation and regular information logging.
1. They are experiencing a delay in all international mail and SpeedPost services, with current information expecting at least a 2-3 week delay. They are focusing on Speedpost Priority and Speedpost Express during this period.
2. Shipments to China have been resumed, except to Hubei Province.
3. Some services suspended for countries with closed borders; some suspensions or delays due to reduction or cancellation of passenger flights.
SingPost Service Impact by Country
Destination Country | Service Status |
---|---|
All Countries (except those below) | Delayed |
Aland Islands | Suspended |
American Samoa | Suspended |
Andorra | Suspended |
Antigua and Barbuda | Suspended |
Bahamas | Suspended |
Bangladesh | Suspended |
Barbados | Suspended |
Belize | Suspended |
Benin | Suspended |
Bermuda | Suspended |
Bhutan | Suspended |
Bolivia | Suspended |
Bosnia Herzegovina | Suspended |
Botswana | Suspended |
Bouvet Island | Suspended |
British Virgin Islands | Suspended |
Brunei Darussalam | Suspended |
Cameroon | Suspended |
Cape Verde | Suspended |
Cayman Island | Suspended |
Central African Republic | Suspended |
Chad | Suspended |
Comoros | Suspended |
Cook Islands | Suspended |
Croatia | Suspended |
Cuba | Suspended |
Cyprus | Suspended |
Djibouti | Suspended |
Dominica | Suspended |
Dominican Republic | Suspended |
Dutch Caribbean | Suspended |
Ecuador | Suspended |
Falkland Island | Suspended |
Fiji | Suspended |
France | Suspended |
French Guiana | Suspended |
French Polynesia | Suspended |
French Southern Territories | Suspended |
Gambia | Suspended |
Gibraltar | Suspended |
Greenland | Suspended |
Grenada | Suspended |
Guadeloupe | Suspended |
Guam | Suspended |
Guernsey Island and Alderney | Suspended |
Guinea Bissau | Suspended |
Guinea Rep | Suspended |
Guyana | Suspended |
Haiti | Suspended |
Honduras | Suspended |
India | Suspended |
Iraq | Suspended |
Island Of Wallis | Suspended |
Isle of Man | Suspended |
Jamaica | Suspended |
Kiribati | Suspended |
Kuwait | Suspended |
Latvia | Suspended |
Leichtenstein | Suspended |
Lesotho | Suspended |
Libya | Suspended |
Malawi | Suspended |
Maldives | Suspended |
Mali | Suspended |
Mariana Island | Suspended |
Marshall Island | Suspended |
Martinique | Suspended |
Mauritania | Suspended |
Mayotte | Suspended |
Micronesia | Suspended |
Moldova | Suspended |
Monaco | Suspended |
Mongolia | Suspended |
Montenegro | Suspended |
Montserrat | Suspended |
Nauru | Suspended |
Nepal | Suspended |
Netherland Antilles | Suspended |
New Caledonia | Suspended |
Nicaragua | Suspended |
Niue | Suspended |
Norfolk Island | Suspended |
Pacific Islands (Palau) | Suspended |
Palestine | Suspended |
Panama | Suspended |
Papua New Guinea | Suspended |
Paraguay | Suspended |
Peru | Suspended |
Philippines | Suspended |
Rwanda | Suspended |
Saint Kitts and Nevis | Suspended |
Saint Lucia | Suspended |
Saint Pierre and Miquelon | Suspended |
Saint Vincent | Suspended |
Samoa | Suspended |
San Marino | Suspended |
Sao Tome & Principe | Suspended |
Serbia | Suspended |
Sierra Leone | Suspended |
Solomon Island | Suspended |
South Africa | Suspended |
Sri Lanka | Suspended |
St Martin | Suspended |
Suriname | Suspended |
Svalbard and Jan Mayen | Suspended |
Swaziland | Suspended |
Tajikistan | Suspended |
Vatican City | Suspended |
Timor-Leste | Suspended |
Tokelau | Suspended |
Tonga | Suspended |
Tunisia | Suspended |
Turkmenistan | Suspended |
Turks & Caicos Island | Suspended |
U.S.Virgin Islands | Suspended |
Uruguay | Suspended |
US outlying Islands | Suspended |
Vanuatu | Suspended |
Venezuela | Suspended |
Yemen | Suspended |
Zimbabwe | Suspended |
Quantium
Status: Some destination country services are suspended with all remaining destination countries being delayed. Applying temporary emergency surcharges. SpeedPost services suspended.
- All destination countries are facing delivery delays due to disruption to air freight services.
- Quantium are applying temporary emergency surcharges on shipments. This pricing is already reflected in Easyship rates.
- All SpeedPost services have been suspended due to limited aircraft supply.
- Due to an increase in volume, Quantium are asking us to limit the number of merchants using their services. Please reach out to your account representative to have Quantium activated in your account.
Quantium service impact by country for Mail services
Destination Country | Service Status |
---|---|
Austria | Suspended |
Benin | Suspended |
Bolivia | Suspended |
Cayman Island | Suspended |
Central African Republic | Suspended |
Chad | Suspended |
China | Suspended |
Colombia | Suspended |
Cyprus | Suspended |
Djibouti | Suspended |
Ecuador | Suspended |
France | Suspended |
French Polynesia | Suspended |
Greenland | Suspended |
Guinea-Bissau | Suspended |
Honduras | Suspended |
India | Suspended |
Italy | Suspended |
Kuwait | Suspended |
Latvia | Suspended |
Libya | Suspended |
Maldives | Suspended |
Mauritania | Suspended |
Mauritius | Suspended |
Moldova | Suspended |
Mongolia | Suspended |
Montenegro | Suspended |
Myanmar | Suspended |
Nepal | Suspended |
New Caledonia | Suspended |
Panama | Suspended |
Peru | Suspended |
Philippines | Suspended |
Samoa | Suspended |
Sao Tome and Principe | Suspended |
Somalia | Suspended |
Somaliland | Suspended |
South Africa | Suspended |
Sri Lanka | Suspended |
Tunisia | Suspended |
Uzbekistan | Suspended |
Venezuela | Suspended |
Zimbabwe | Suspended |
All other destinations | Delayed |
UPS Suspensions & Delays
Status: Mostly operational, with some destinations being suspended or delayed; waiving signature-on-delivery service in some countries. Applying temporary emergency surcharges.
The company is following CDC and WHO guidelines for health and hygiene, including educating team members, encouraging practices such as frequent hand-washing, and sanitation of workspaces and equipment.
UPS are applying temporary emergency surcharges on shipments. This pricing is already reflected in Easyship rates.
UPS Service disruptions for shipments originating in Hong Kong, Singapore & Australia
Destination Country | Service Status |
---|---|
Fiji | Suspended |
French Polynesia | Suspended |
Futurna | Suspended |
India | Suspended |
Kirbati | Suspended |
Tonga | Suspended |
Tuvalu | Suspended |
Wallis | Suspended |
Australia (from HK & SG) | Delayed |
Guam | Delayed |
Hong Kong (from SG & AU) | Delayed |
Mongolia | Delayed |
Philippines | Delayed |
Singapore (from HK & AU) | Delayed |