See below for how major carriers are responding to Covid-19 in Hong Kong, Singapore & Australia, and how mail services from the two countries are being affected. Find updates for US services here and Europe & UK services here.
Last Updated: 8th April 2020 10am HKT
Aramex
Status: All destinations are facing delays, with suspension of services to some destination countries. Applying temporary emergency surcharges.
- Aramex have confirmed that all services are currently facing delays to most destinations due to high cancellations of airline services. Some destination country services have been suspended.
- Temporary emergency surcharges are being applied to shipments. These charges are already implemented for new shipments being created on Easyship.
| Destination Country | Service Status |
|---|---|
| Algeria | Resumed service (likely still delayed) |
| Armenia | Suspended |
| Azerbaijan | Resumed service (likely still delayed) |
| Bangladesh | Resumed service (likely still delayed) |
| Congo | Resumed service (likely still delayed) |
| Djibouti | Suspended |
| India | Suspended |
| Iraq | Suspended |
| Israel | Suspended |
| Jordan | Resumed service (likely still delayed) |
| Kazakhstan | Resumed service (likely still delayed) |
| Lebanon | Suspended |
| Libya | Suspended |
| Mauritius | Suspended |
| Morocco | Resumed service (likely still delayed) |
| Philippines | Suspended |
| Qatar | Resumed service (likely still delayed) |
| Rwanda | Suspended |
| Sri Lanka | Suspended |
| Sudan | Suspended |
| Syria | Suspended |
| Tunisia | Suspended |
| Ukraine | Resumed service (likely still delayed) |
| Uzbekistan | Suspended |
| Yemen | Suspended |
| All other destinations | Delayed |
Direct Link
Status: New shipments have been suspended.
Due to closed borders and low air freight availability, Direct Link has suspended services for all destination countries. Current shipments are expected to be severely delayed.
DHL Express
Status: Mostly operational, with some suspended destinations and delays.
DHL is mobilizing Business Continuity plans to ensure that deliveries continue to be made. Top management is meeting each day to navigate the pandemic's swift evolution and daily hurdles. The carrier is ensuring that they follow all international and local government health protocols.
DHL Express countries with suspended services from Hong Kong
| Destination Country | Service Status |
|---|---|
| City of of Metz, France | Suspended |
| City of Wuhan, China | Suspended |
| Cuba | Suspended |
| Guinea-Bissau | Suspended |
| India | Suspended |
| Mauritius | Suspended |
| Mayotte | Suspended |
| Sao Tome and Principe | Suspended |
| Seycehelles | Suspended |
| Somalia | Suspended |
| Somaliland | Suspended |
| St. Eustatius | Suspended |
| Timor-Leste | Suspended |
| Venezuela | Suspended |
DHL eCommerce
Status: Operational, but with suspended services to some countries and experiencing delays many others. Temporary emergency surcharges are being applied to shipments to the US.
- Many destination countries are being reported as having shipments delayed. Moldova shipments have been suspended. More suspensions are expected in the coming days.
- Temporary emergency surcharges are being applied to shipments being sent to the US. These charges are already implemented for new shipments being created on Easyship.
DHL eCommerce - Countries with Delays or Suspensions for Packet International & Packet Plus International Services from Hong Kong and Singapore
| Destination Country | Service Status |
|---|---|
| Brazol | Suspended |
| Canada | Suspended |
| Cayman Islands | Suspended |
| Crimea | Suspended |
| Cuba | Suspended |
| Djibouti | Suspended |
| Equador | Suspended |
| French Polynesia | Suspended |
| Iran | Suspended |
| Kuwait | Suspended |
| Lebanon | Suspended |
| Libya | Suspended |
| Maledives | Suspended |
| Moldova | Suspended |
| Morocco | Suspended |
| Myanmar | Suspended |
| North Korea | Suspended |
| Peru | Suspended |
| Somalia | Suspended |
| Sri Lanka | Suspended |
| Sudan | Suspended |
| Suriname | Suspended |
| Syria | Suspended |
| Tunisia | Suspended |
| Bahamas | Suspended |
| Belize | Suspended |
| Bermuda | Suspended |
| Botswana | Suspended |
| Burundi | Suspended |
| Chad | Suspended |
| China | Suspended |
| Fiji | Suspended |
| Grenada | Suspended |
| Honduras | Suspended |
| Hong Kong | Suspended |
| Jamaica | Suspended |
| Laos | Suspended |
| Lesotho | Suspended |
| Liberia | Suspended |
| Macau | Suspended |
| Macedonia | Suspended |
| Madagascar | Suspended |
| Maldives | Suspended |
| Mauretania | Suspended |
| Montenegro | Suspended |
| Namibia | Suspended |
| New Caledonia | Suspended |
| New Zealand | Suspended |
| Nicaragua | Suspended |
| Papua New Guinea | Suspended |
| Australia | Delayed |
| Belgium | Delayed |
| Brazil | Delayed |
| Canada | Delayed |
| Chile | Delayed |
| Croatia | Delayed |
| Cyprus | Delayed |
| Czech Republic | Delayed |
| Denmark | Delayed |
| El Salvador | Delayed |
| Estonia | Delayed |
| France | Delayed |
| Germany | Delayed |
| Greece | Delayed |
| Hungary | Delayed |
| India | Delayed |
| Ireland | Delayed |
| Israel | Delayed |
| Italy | Delayed |
| Japan | Delayed |
| Latvia | Delayed |
| Malta | Delayed |
| Mexico | Delayed |
| Mongolian | Delayed |
| Netherlands | Delayed |
| New Zealand | Delayed |
| Norway | Delayed |
| Poland | Delayed |
| Portugal | Delayed |
| Romania | Delayed |
| Russia | Delayed |
| Spain | Delayed |
| Sweden | Delayed |
| Switzerland | Delayed |
| United Kingdom | Delayed |
| United States | Delayed |
DPEX
All destinations are facing delays. Applying temporary emergency surcharges.
- Services require additional delivery time due to shortage of air freight supply. Some services suspended.
- DPEX are applying temporary emergency surcharges on shipments. This pricing is already reflected in Easyship rates.
DPEX - Countries with Delays or Suspensions
| Destination Country | Service Status |
|---|---|
| Bangladesh | Suspended |
| Cambodia | Suspended |
| India | Suspended |
| Myanmar | Suspended |
| Nepal | Suspended |
| Pakistan | Suspended |
| Sri Lanka | Suspended |
| All other destinations | Delayed |
FedEx
Status: Partially operational to most markets; International Economy to all destinations suspended from Hong Kong; waiving signature-on-delivery service in some countries.
The company is following CDC and WHO guidelines for health and hygiene, including educating team members, encouraging practices such as frequent hand-washing, and sanitation of workspaces and equipment.
1. Fedex International Priority from Hong Kong requires additional delivery time in China.
2. TNT in Hong Kong won't accept more than 100kg maximum volume per customer, per day.
3. TNT requires additional delivery time in China from Singapore
4. Signature-on-delivery service waived in US and Canada, and in countries where required by local governments (i.e. Australia).
5. International Economy services from Hong Kong to all destinations have been suspended. Other services currently still available.
FedEx - Countries with Delays or Suspensions
| Destination Country | Service Status |
|---|---|
| French Polynesia | Suspended |
| Mongolia | Suspended |
| Tonga | Suspended |
| Uzbekistan | Suspended |
| Vanuatu | Suspended |
| Wallis and Futuna | Suspended |
| Austria | Delayed |
| Bangladesh | Delayed |
| Brunei | Delayed |
| Cambodia | Delayed |
| Canada | Delayed |
| Europe | Delayed |
| India | Delayed |
| Laos | Delayed |
| Latin America | Delayed |
| New Zealand | Delayed |
| Pacific Islands | Delayed |
| Singapore | Delayed |
| South Africa | Delayed |
| South Korea | Delayed |
| Sri Lanka | Delayed |
| Timor-Leste | Delayed |
| United States | Delayed |
Hong Kong Post
Status: Operational, but experiencing delays; mail to certain countries suspended due to new border restrictions.
1. Many services suspended due to reduction or cancellation of passenger flights. All remaining services and destinations expected to be delayed.
2. Signature-on-delivery services suspended for countries with this policy in place (includes Australia, Italy, South Korea, Netherlands, New Zealand).
Suspended services for Hong Kong Post by Country
| Service | Destination Country | Status |
|---|---|---|
| Surface Letter And Packet Services | Afghanistan | Suspended |
| All Services (except Speedpost) | Albania | Suspended |
| All Services (except Speedpost) | Algeria | Suspended |
| All Services | Angola | Suspended |
| Surface Letter And Packet Services | Anguilla | Suspended |
| All Services | Antigua and Barbuda | Suspended |
| All Services (except Speedpost) | Argentina | Suspended |
| Speedpost | Armenia | Suspended |
| All Services (except Speedpost) | Aruba | Suspended |
| Airmail (including Speedpost) | Australia | Suspended |
| All Services (except Speedpost) | Austria | Suspended |
| All Services | Azerbajian | Suspended |
| All Services | Azores | Suspended |
| All Services (except Speedpost) | Bahamas | Suspended |
| Airmail (including Speedpost) | Bahrain | Suspended |
| Airmail (except Speedpost) | Balearic Islands | Suspended |
| Airmail (except Speedpost) | Barbados | Suspended |
| Airmail (including Speedpost) | Belarus | Suspended |
| All Services (except Speedpost) | Belgium | Suspended |
| All Services (except Speedpost) | Belize | Suspended |
| Surface Letter And Packet Services | Benin | Suspended |
| Speedpost | Bermuda | Suspended |
| Surface Letter And Packet Services | Bhutan | Suspended |
| Airmail (except Speedpost) | Bolivia | Suspended |
| All Services (except Speedpost) | Bosnia and Herzegovina | Suspended |
| All Services (except Speedpost) | Botswana | Suspended |
| Surface Letter And Packet Services | Brazil | Suspended |
| Speedpost | Brunei Darussalam | Suspended |
| All Services (except Speedpost) | Bulgaria | Suspended |
| Surface Letter And Packet Services | Burkina Faso | Suspended |
| Surface Letter And Packet Services | Burundi | Suspended |
| All Services | Cambodia | Suspended |
| All Services (except Speedpost) | Cameroon | Suspended |
| Airmail (except Speedpost) | Canada | Suspended |
| Airmail (except Speedpost) | Canary Islands | Suspended |
| Surface Letter And Packet Services | Cape Verde | Suspended |
| All Services | Caroline Island | Suspended |
| All Services | Cayman Islands | Suspended |
| Speedpost | Central African Rep. | Suspended |
| Surface Letter And Packet Services | Central African Republic | Suspended |
| All Services (except Speedpost) | Chad | Suspended |
| All Services (except Speedpost) | Channel Islands | Suspended |
| All Services | Chile | Suspended |
| Airmail (except Speedpost) | Christmas Island | Suspended |
| Airmail (except Speedpost) | Cocos (Keeling) Islands | Suspended |
| All Services (except Speedpost) | Colombia | Suspended |
| All Services (except Speedpost) | Comoros | Suspended |
| Airmail (except Speedpost) | Cook Islands | Suspended |
| Surface Letter And Packet Services | Costa Rica | Suspended |
| All Services (except Speedpost) | Côte d’Ivoire | Suspended |
| All Services (except Speedpost) | Crimea | Suspended |
| All Services (except Speedpost) | Croatia | Suspended |
| Speedpost | Cuba | Suspended |
| Speedpost | Cyprus | Suspended |
| Speedpost | Dem. Rep. of the Congo | Suspended |
| All Services (except Airmail) | Democratic Republic of the Congo | Suspended |
| All Services (except Speedpost) | Denmark | Suspended |
| Airmail (including Speedpost) | Djibouti | Suspended |
| Air Letter and Packet Services | Dominica | Suspended |
| Airmail (except Speedpost) | Dominican Republic | Suspended |
| All Services | Easter Island | Suspended |
| All Services (except Speedpost) | Ecuador | Suspended |
| Speedpost | Egypt | Suspended |
| All Services (except Speedpost) | El Salvador | Suspended |
| Speedpost | Equatorial Guinea | Suspended |
| Surface Letter And Packet Services | Eritrea | Suspended |
| Airmail (including Speedpost) | Estonia | Suspended |
| All Services (except Speedpost) | Eswatini | Suspended |
| All Services (except Speedpost) | Ethiopia | Suspended |
| Surface Letter And Packet Services | Falkland Islands & South Georgia & South Sandwich Islands | Suspended |
| All Services (except Speedpost) | Faröe Islands | Suspended |
| All Services | Fiji | Suspended |
| Speedpost | French Guiana | Suspended |
| All Services | French Polynesia | Suspended |
| All Services (except Speedpost) | French West Indies (Guadeloupe) | Suspended |
| All Services (except Speedpost) | French West Indies (Martinique) | Suspended |
| Surface Letter And Packet Services | Gabon | Suspended |
| All Services | Gambia | Suspended |
| Airmail (including Speedpost) | Gaza and Khan Yunis | Suspended |
| Airmail (including Speedpost) | Georgia | Suspended |
| All Services (except Speedpost) | Germany | Suspended |
| All Services (except Speedpost) | Ghana | Suspended |
| All Services | Gibraltar | Suspended |
| All Services (except Speedpost) | Greece | Suspended |
| All Services (except Speedpost) | Greenland | Suspended |
| Air Parcel Services | Grenada | Suspended |
| All Services | Guam | Suspended |
| All Services (except Speedpost) | Guatemala | Suspended |
| Air Letter Services | Guernsey | Suspended |
| All Services (except Speedpost) | Guinea | Suspended |
| All Services | Guinea Bissau (Republic of) | Suspended |
| Speedpost | Guinea-Bissau | Suspended |
| All Services (except Speedpost) | Guyana | Suspended |
| All Services | Haiti | Suspended |
| Airmail (including Speedpost) | Hawaii | Suspended |
| Speedpost | Honduras (Republic of) | Suspended |
| All Services (except Speedpost) | Hungary | Suspended |
| All Services | Iceland | Suspended |
| All Services | India | Suspended |
| Surface Letter And Packet Services | Iran | Suspended |
| All Services (except Speedpost) | Iraq | Suspended |
| Airmail (including Speedpost) | Ireland | Suspended |
| Airmail (except Speedpost) | Isle of Man | Suspended |
| All Services | Israel | Suspended |
| All Services | Italy | Suspended |
| All Services (except Speedpost) | Jamaica | Suspended |
| Airmail (except Speedpost) | Japan | Suspended |
| All Services | Jordan | Suspended |
| Airmail (except Speedpost) | Kazakhstan | Suspended |
| All Services (except Speedpost) | Kenya | Suspended |
| Speedpost | Kiribati | Suspended |
| Speedpost | Korea, North | Suspended |
| Airmail (except Speedpost) | Korea, South | Suspended |
| All Services | Kosovo | Suspended |
| All Services | Kuwait | Suspended |
| Speedpost | Kyrgyzstan | Suspended |
| Speedpost | Lao People's Dem. Rep. | Suspended |
| Speedpost | Lao People’s Dem. Rep. | Suspended |
| All Services | Latvia | Suspended |
| All Services | Lesotho | Suspended |
| All Services | Liberia | Suspended |
| All Services | Libya | Suspended |
| All Services (except Speedpost) | Liechtenstein | Suspended |
| All Services (except Speedpost) | Lithuania | Suspended |
| All Services (except Speedpost) | Luxembourg | Suspended |
| Airmail (except Speedpost) | Madagascar | Suspended |
| All Services | Madeira | Suspended |
| Air Parcel Services | Malawi | Suspended |
| All Services | Maldives | Suspended |
| Airmail (except Speedpost) | Mali | Suspended |
| All Services | Malta | Suspended |
| All Services | Mariana Islands | Suspended |
| All Services | Marshall Islands | Suspended |
| All Services | Mauritania | Suspended |
| All Services | Mauritius | Suspended |
| All Services | Micronesia | Suspended |
| All Services | Moldova | Suspended |
| All Services | Mongolia | Suspended |
| Airmail (except Speedpost) | Montenegro | Suspended |
| Airmail (except Speedpost) | Montserrat | Suspended |
| All Services | Morocco | Suspended |
| All Services | Myanmar | Suspended |
| Surface Letter And Packet Services | Namibia | Suspended |
| All Services | Nauru | Suspended |
| Surface Letter And Packet Services | Nepal | Suspended |
| Airmail (including Speedpost) | Netherlands Antilles | Suspended |
| All Services | New Caledonia | Suspended |
| Airmail (including Speedpost) | New Zealand | Suspended |
| Airmail (except Speedpost) | New Zealand Islands Territories | Suspended |
| All Services (except Speedpost) | Nicaragua | Suspended |
| Surface Letter And Packet Services | Niger | Suspended |
| Speedpost | Nigeria | Suspended |
| Airmail (except Speedpost) | Norfolk Islands | Suspended |
| All Services | North Macedonia | Suspended |
| All Services (except Speedpost) | Oman | Suspended |
| All Services | Panama | Suspended |
| All Services (except Speedpost) | Papua New Guinea | Suspended |
| All Services (except Speedpost) | Paraguay | Suspended |
| All Services | Peru | Suspended |
| All Services | Philipphines | Suspended |
| Airmail (except Speedpost) | Pitcairn Islands | Suspended |
| All Services (except Speedpost) | Poland | Suspended |
| All Services (except Speedpost) | Portugal | Suspended |
| Airmail (except Speedpost) | Puerto Rico | Suspended |
| All Services | Republic of Congo | Suspended |
| All Services (except Speedpost) | Romania | Suspended |
| All Services (except Speedpost) | Russia | Suspended |
| Surface Letter And Packet Services | Rwanda (Rep.) | Suspended |
| All Services (except Airmail) | Rwanda (Republic of) | Suspended |
| Air Parcel Services | Samoa (U.S.A. Territory) | Suspended |
| All Services | Samoa (United States of America Territory) | Suspended |
| Speedpost | Sao Tome & Principe | Suspended |
| All Services | Sao Tomé and Principe (Republic of) | Suspended |
| All Services | Saudi Arabia | Suspended |
| Speedpost | Senegal | Suspended |
| All Services (except Speedpost) | Serbia | Suspended |
| All Services (except Speedpost) | Sevastopol | Suspended |
| Speedpost | Seychelles | Suspended |
| All Services (except Speedpost) | Sierra Leone | Suspended |
| All Services (except Speedpost) | Slovakia | Suspended |
| All Services (except Speedpost) | Slovenia | Suspended |
| Speedpost | Solomon Islands | Suspended |
| All Services | Somalia | Suspended |
| All Services | South Africa | Suspended |
| Airmail (except Speedpost) | Spain | Suspended |
| Airmail (except Speedpost) | Spanish Territories of North Africa | Suspended |
| All Services | Spitsbergen | Suspended |
| All Services | Sri Lanka | Suspended |
| All Services (except Speedpost) | St. Christopher (St. Kitts) & Nevis | Suspended |
| All Services | St. Helena | Suspended |
| Surface Letter And Packet Services | St. Lucia | Suspended |
| Airmail (except Speedpost) | St. Pierre and Miquelon | Suspended |
| Air Parcel Services | St. Vincent and the Grenadines | Suspended |
| All Services | Sudan | Suspended |
| Airmail (except Speedpost) | Suriname | Suspended |
| All Services (except Speedpost) | Sweden | Suspended |
| All Services (except Speedpost) | Switzerland | Suspended |
| All Services | Syrian Arab Republic | Suspended |
| All Services (except Airmail) | Tajikistan | Suspended |
| Speedpost | Tajikistan (Republic of) | Suspended |
| All Services | Tanzania | Suspended |
| Surface Letter And Packet Services | Togo | Suspended |
| All Services | Tonga | Suspended |
| All Services (except Speedpost) | Tortola | Suspended |
| All Services (except Speedpost) | Trinidad & Tobago | Suspended |
| All Services | Tristan da Cunha | Suspended |
| All Services | Tunisia | Suspended |
| Speedpost | Turkmenistan | Suspended |
| Surface Letter And Packet Services | Turks & Caicos Islands | Suspended |
| Speedpost | Tuvalu | Suspended |
| All Services (except Speedpost) | Uganda | Suspended |
| All Services | Ukraine | Suspended |
| All Services | United Arab Emirates | Suspended |
| All Services (except Speedpost) | United Kingdom | Suspended |
| Airmail (except Speedpost) | United States of America | Suspended |
| Airmail (including Speedpost) | Uruguay | Suspended |
| Speedpost | Uzbekistan | Suspended |
| Speedpost | Vanuatu | Suspended |
| Surface Letter And Packet Services | Vatican | Suspended |
| All Services | Venezuela | Suspended |
| Airmail (except Speedpost) | Virgin Islands of the USA | Suspended |
| All Services (except Speedpost) | Wake Island | Suspended |
| Surface Letter And Packet Services | Wallis And Futuna Islands | Suspended |
| Air Parcel Services | Western Samoa | Suspended |
| All Services | Yemen | Suspended |
| All Services (except Airmail) | Zambia | Suspended |
| All Services | Zimbabwe | Suspended |
SF Express
Status: Mostly operational but facing delays into China. Have applied temporary emergency surcharges. Services to India are suspended. Economy Express services suspended to some destinations.
- Increased safety procedures in China are seeing an increase in delivery times.
- To cover costs of increased safety requirements, SF Express are applying temporary emergency surcharges for Economy Express and Standard Express services. These prices are currently reflected in the Easyship platform.
- Services to India have been temporarily suspended.
- Some Economy Express services have been suspended.
SF Express Economy Express services suspended from Hong Kong
| Destination Country | Service Status |
|---|---|
| Australia | Suspended |
| Bangladesh | Suspended |
| Brunei | Suspended |
| Cambodia | Suspended |
| Chile | Suspended |
| India | Suspended |
| Malaysia | Suspended |
| Malaysia (over 5 kg) | Suspended |
| Myanmar | Suspended |
| Pakistan | Suspended |
| Sri Lanka | Suspended |
| The Philippines | Suspended |
| United Arab Emirates | Suspended |
TNT
Status: Economy Express services from Hong Kong suspended. Express services still operational
Inline with FedEx operations, TNT have suspended their Economy Express services from Hong Kong at this time due to a limit in supply of air freight. More express services are still operational.
Singapore Post (SingPost)
Status: Operational, but experiencing delays; mail to certain countries suspended due to new border restrictions.
Singapore Post is following the government's hygiene guidelines for its employees, facilities, and equipment, which includes frequent sanitation and regular information logging.
1. They are experiencing a delay in all international mail and SpeedPost services. They are focusing on Speedpost Priority and Speedpost Express during this period.
2. Shipments to China have been resumed, except to Hubei Province.
3. Some services suspended for countries with closed borders; some suspensions or delays due to reduction or cancellation of passenger flights.
SingPost Service Impact by Country
| Destination Country | Service Status |
|---|---|
| All Countries (except those below) | Delayed |
| Argentina | Suspended |
| Aruba | Suspended |
| Benin | Suspended |
| Cayman Islands | Suspended |
| Central African Republic | Suspended |
| Chad | Suspended |
| Colombia | Suspended |
| Cyprus | Suspended |
| Czech Republic | Suspended |
| Denmark | Suspended |
| El Salvador | Suspended |
| Estonia | Suspended |
| Honduras | Suspended |
| Hubei Province (China) | Suspended |
| Hungary | Suspended |
| Kuwait | Suspended |
| Latvia | Suspended |
| Lithuania | Suspended |
| Marshall Islands | Suspended |
| Mauritania | Suspended |
| Moldova | Suspended |
| Montenegro | Suspended |
| Panama | Suspended |
| Peru | Suspended |
| Poland | Suspended |
| Russia | Suspended |
| Samoa | Suspended |
| Saudi Arabia | Suspended |
| Serbia | Suspended |
| South Africa | Suspended |
| Sudan | Suspended |
| Ukraine | Suspended |
| Uzbekistan | Suspended |
| Zimbabwe | Suspended |
Quantium
Status: Some destination country services are suspended with all remaining destination countries being delayed. Applying temporary emergency surcharges.
- All destination countries are facing delivery delays due to disruption to air freight services.
- Quantium are applying temporary emergency surcharges on shipments. This pricing is already reflected in Easyship rates.
Quantium service impact by country for Mail and Speedpost services
| Destination Country | Service Status |
|---|---|
| Austria | Suspended |
| Benin | Suspended |
| Bolivia | Suspended |
| Cayman Island | Suspended |
| Central African Republic | Suspended |
| Chad | Suspended |
| China | Suspended |
| Colombia | Suspended |
| Cyprus | Suspended |
| Djibouti | Suspended |
| Ecuador | Suspended |
| France | Suspended |
| French Polynesia | Suspended |
| Greenland | Suspended |
| Guinea-Bissau | Suspended |
| Honduras | Suspended |
| India | Suspended |
| Italy | Suspended |
| Kuwait | Suspended |
| Latvia | Suspended |
| Libya | Suspended |
| Maldives | Suspended |
| Mauritania | Suspended |
| Mauritius | Suspended |
| Moldova | Suspended |
| Mongolia | Suspended |
| Montenegro | Suspended |
| Myanmar | Suspended |
| Nepal | Suspended |
| New Caledonia | Suspended |
| Panama | Suspended |
| Peru | Suspended |
| Philippines | Suspended |
| Samoa | Suspended |
| Sao Tome and Principe | Suspended |
| Somalia | Suspended |
| Somaliland | Suspended |
| South Africa | Suspended |
| Sri Lanka | Suspended |
| Tunisia | Suspended |
| Uzbekistan | Suspended |
| Venezuela | Suspended |
| Zimbabwe | Suspended |
| All other destinations | Delayed |
UPS
Status: Mostly operational, with some destinations being suspended or delayed; waiving signature-on-delivery service in some countries. Applying temporary emergency surcharges.
The company is following CDC and WHO guidelines for health and hygiene, including educating team members, encouraging practices such as frequent hand-washing, and sanitation of workspaces and equipment.
UPS are applying temporary emergency surcharges on shipments. This pricing is already reflected in Easyship rates.
UPS Service disruptions for shipments originating in Hong Kong, Singapore & Australia
| Destination Country | Service Status |
|---|---|
| Fiji | Suspended |
| French Polynesia | Suspended |
| Futurna | Suspended |
| Kirbati | Suspended |
| Tonga | Suspended |
| Tuvalu | Suspended |
| Wallis | Suspended |
| Australia (from HK & SG) | Delayed |
| Guam | Delayed |
| Hong Kong (from SG & AU) | Delayed |
| Mongolia | Delayed |
| Philippines | Delayed |
| Singapore (from HK & AU) | Delayed |
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