NATIX Network
Discover how NATIX Network uses Easyship to streamline DDP shipping, reduce operational friction, and scale global distribution for its VX360 Tesla-compatible data curation device.
Discover how NATIX Network uses Easyship to streamline DDP shipping, reduce operational friction, and scale global distribution for its VX360 Tesla-compatible data curation device.
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NATIX Network is a leading startup in the decentralized physical infrastructure (DePIN)and DePAI space, developing video-based data tools that help train autonomous vehicle systems. Their VX360 device, originally designed for Tesla, curates road footage from vehicles cameras, which is later transformed into useful data for companies specialising in autonomous driving systems and other utilities. The company’s blockchain-based reward system ensures user participation in data collection, fuelling a next-gen AI ecosystem.
When NATIX launched the VX360 in November 2024, they needed to stand up global logistics fast. With only a month before launch, the team had to find a warehouse near their manufacturing facility, integrate with Shopify, and enable DDP shipping to avoid friction with international customers.
“We couldn’t have launched without Easyship on time. We had just one month to get everything up and running.”
Shipping from Hong Kong and the Netherlands, Natix also needed a scalable solution that could support high-value international shipments while reducing customs-related customer complaints.
“Having a partner who could handle customs duties was huge. It made for a smoother customer experience and fewer headaches for us, especially with ever changing tariffs.”
– Saba Sharia, Senior Marketing Manager, NATIX Network
From day one, Easyship gave NATIX the operational backbone they needed to launch and scale.
“We had a checklist of what we needed, and Easyship ticked nine out of ten boxes. The onboarding team was absolutely stellar.”
By integrating directly with Shopify and their warehouse systems, NATIX automated label creation, shipping, and customer notifications. This reduced time-to-ship and allowed them to proactively communicate with customers, even during pre-order periods where devices were still in production.
“We started on pre-sales, and customers waited months for their devices. With Easyship’s tracking and notifications, we could keep them informed and reduce support tickets.”
NATIX leveraged Easyship’s built-in courier comparison, DDP handling, and analytics dashboard to optimize costs and customer satisfaction.
“We ship to the US and UK from Hong Kong. That’s half the world away. Easyship helps us do that with transparency and ease.”
– Saba Sharia, Senior Marketing Manager, NATIX Network
NATIX plans to streamline its Easyship setup further by consolidating multiple accounts into one. As volume scales, so will their logistics footprint — powered by Easyship’s warehouse partnerships and automation.
“We’re scaling globally with a small team, and Easyship makes that possible. From day one, it felt like we’d worked together for 10 years.”
As they have plans in the pipeline to launch a version of the VX360 that’s compatible with all vehicles, not just Teslas, NATIX is confident their fulfilment strategy can keep pace.
“Easyship isn’t just a shipping tool for us — it’s a long-term logistics partner.”
– Saba Sharia, Senior Marketing Manager, NATIX Network
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