80% Efficiency in Operations
The Dollar e-Juice Club used Stamps.com but struggled to improve their operational efficiency.
The Dollar e-Juice Club uses Easyship’s shipping automation to greatly increase their efficiency.
The Dollar e-Juice Club began as a way to sell premium quality vaping e-juice and accessories at affordable prices, even as just $0.99.
Since launching, the company has expanded quickly, selling approximately 6,000 orders per month and garnering a loyal following in the vaping community. Today, The Dollar e-Juice Club continues to grow and reach new customers with their business model that emphasizes quality products at accessible prices.
Stamps.com wasn’t scalable
The Dollar e-Juice Club’s strategy of selling premium quality e-juice and vaping accessories at accessible prices soon won them fans from all across the United States. The startup turned to Stamps.com for their shipping needs, but soon found the fulfillment process to be far too manual and time-consuming, with inefficient shipping processes consuming up to 6 hours a day alone.
Lacked automation, leading to time-consuming manual work
Lack of integration with Shopify meant creating shipping labels was manual and prone to errors, hindering the young business during its crucial early stages and preventing them from focusing on inventory management, marketing and hiring new employees on a regular basis to keep up with their growth.
Limited their growth potential due to time being spent on operations
The manual, time-consuming shipping process proved to be a major hurdle for the startup, holding them back from achieving their full potential.
“For us, the shipping process early on was a major hurdle. It was very time-consuming to manually copy all of the addresses from the orders, measure the package weight and dimensions, print the labels, create a packing list and track each package.” Edward Chung, Shipping and Operations Manager, The Dollar e-Juice Club
Easyship’s shipping automation technology proved to be crucial in helping The Dollar e-Juice Club’s ship with efficiency. The company has been able to leverage Easyship’s technology to address several pain points and effectively solve them.
The company, which previously had to manually add order numbers to their shipping labels, has now used Easyship’s automation technology to make the process much faster and far less error prone. Rather than taking the time to manually calculate box sizes, The Dollar e-Juice Club now automates the process, making it considerably faster and more efficient. Finally, by knowing their total shipping costs upfront, the company can now budget more effectively and gain more transparency into their shipping costs.
Overall, Easyship’s technology has greatly improved their workflow and made their logistics much more seamless and simple.
Through their partnership with Easyship, The Dollar e-Juice Club has been able to cut their daily shipping time from 6 hours to 1 hour, ultimately improving their operational efficiency 80% and being able to spend more time focused on marketing, inventory management and growing their workforce.
“We’ve always been a strong advocate for Easyship’s technology since seeing it first hand. With Easyship, we’ve been able to fully automate our online store, saving us a lot of time on shipping, increasing customer satisfaction and ensuring all packages are sent to our customers on-time.” Edward Chung, Shipping and Operations Manager, The Dollar e-Juice Club
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