Customer loyalty and customer referrals are key to long-term growth. With the holidays right around the corner, both of these have never been more critical to the success of online merchants!
ReferralCandy offers their expertise on this topic so your business can really boom as the holidays approach! Learn about customer referrals and loyalty from the experts so you can build grow your business in a cost-effective manner.
The best way to build customer loyalty is to: (1) create products that separates your company from other competitors on the market in a unique way, (2) focus on product quality and (3) the personal stories behind the brand.
Loyalty programs are a great way for businesses should keep customers engaged and offer them incentives to not only return, but also spend more. It’s not uncommon to place focus only on new customers, but repeat customers can be even more valuable. Not only do they give you stable income, but if they’ve already made a purchase, they’ll need less convincing to ‘re-convert’.
For a customer to come back to your store, they must remember you in a good light. Maybe for your customer service, your shipping strategy, or your products! However, this isn’t enough, companies should show their customers their referral programs directly with CTAs, offer incentives in the form of monetary rewards, adjusting rewards based on purchasing behavior and encouraging them to tell their friends about your business.
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Don't wait - see how your business can boost referrals and build a solid customer base today with these webinar tips!
ReferralCandy is an app that allows online businesses to setup and run customer referral programs. Our referral marketing software handles all aspects of a referral program, from tracking referral sales to automatic rewards payout. ReferralCandy integrates with virtually any online store and you can have your program up and running in a matter of minutes.Learn More