We're excited to unveil this new feature on our dashboard: Pickup Fees!

Some couriers that we work with charge a separate fee to customers a for pickup. This might be due to the location of the residence or business or for other reasons. With this update, merchants now have the option to pass this fee on to your customer.


The default setting for this feature is to pass all pickup fees to your customer. It's also useful to note that if you keep this setting, it will apply to all future solutions with pickup fees that are added to the Easyship platform.

If you don't like the default setting, you can simply choose the couriers that you would like to do this for, or turn off the setting and cover these fees for the customer.

This feature is currently available for customers in the United States, Hong Kong and Singapore.

To access this feature, go to Connect < Your Store's Name < Features < Settings button.