If you're shipping from the US and you're looking for affordable domestic and international solutions, a postal solution like USPS is a viable option for many small businesses.
However, when it comes to package tracking for USPS, domestic tracking statuses may come off as "cryptic" to some.
Additionally, may be wondering about the frequency and quality of USPS tracking, especially if you're shipping internationally.
In this post, we'll explain where you can track your USPS packages, what you can expect from the services that offer tracking, tracking statuses that you may come across, and what they mean.
Where can I track my USPS packages?
With USPS, keeping track of orders or packages is simple.
The easiest way to monitor shipments with domestic or international tracking on USPS' Track & Confirm tool. All you need to do is enter the tracking number to see the status and location of your shipment.
There are also the following options:
- By phone at 1-800-222-1811
- By sending a text message to 28777 with your tracking number as the content of the message
- By the USPS Mobile App, available on iPhone and Android devices
Additionally, if you're an Easyship merchant, you can see automatic tracking updates in your Easyship dashboard. Your customers can also track their USPS package by visiting your branded Tracking Page or by visiting trackmyshipment.co.
Which USPS services offer tracking?
All USPS services can be tracked; some services have tracking included in the price, while others have tracking available - meaning you'd have to pay an extra cost if you want it included.
However, do keep in mind that if you are shipping with USPS internationally, not all of your packages may be eligible for tracking once they leave the US, as each country has different scanning capabilities and agreements.
The following table shows which services have tracking included and which have tracking available.
USPS tracking statuses and their meanings
When you log in to USPS Track & Confirm, here are some possible statuses you may come across:
"Pre-Shipment Info Sent to USPS, USPS Awaiting Item": USPS has received the electronic transmission of the manifest shipment information from the sender. Bascially, USPS hasn't actually received the shipment, but is aware the shipper will hand it over to them.
Once the shipment is received by USPS, the tracking status will be updated and an expected delivery date will be made available.
USPS In Transit to Next Facility
"Arrival at Unit": The item has arrived at the local Post Office and is scheduled for delivery. Usually, if the item arrives before 9:30 am, it will be delivered that day; if after 9:30 am, on the next business day.
- "Arrived at USPS Facility or Departed USPS Facility": The item was sorted in the processing facility indicated by the city, state and ZIP Code.
- "Customs Clearance": Your parcel has cleared US Customs and will be given to USPS for final delivery
- "Received by U.S. Postal Service from U.S. Customs": USPS has received your parcel from US Customs
- "In Transit to Next Facility": Your package is moving within the USPS network and is on track to be delivered by the expected delivery date.
Out for Delivery
"Out for Delivery": Your package has left the delivery office with a carrier, and delivery is intended on that day.
- "Delivered": Your parcel has been delivered and a delivery scan recorded the time and date of delivery.
- "Delivery Attempted - No Access to Delivery Location": The parcel was attempted but not delivered because the employee could not access the delivery location (for example, a gated community where an access code is required).
We hope this post gives you a better understanding of what you can expect from USPS Tracking! Feel free to leave a comment below if you have any questions.
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