- Over 2.14 billion people worldwide are expected to buy goods and services online in 2021
- eCommerce online sales are expected to account for 18.1 percent of retail sales worldwide
- The number one reason people shop online is free delivery (54 percent)
With the holiday season in full swing, online shoppers are on the lookout for the best available shipping rates.
Retailers scramble during the rush of Black Friday to get the attention of as many consumers as possible. As a result, Black Friday's free shipping is key for retailers who want a competitive advantage during the holiday season. In fact, 67% of online shoppers say Black Friday free shipping is crucial to their shopping experience, according to Shopify.
Primarily, free doorstep delivery, majorly on Black Friday, is crucial to remain competitive among online shopping brands. Ultimately, people are generally more interested in shopping online with retailers that offer free shipping.
In this blog post, we’ll discuss what you need to know about offering free shipping on Black Friday for customers. Plus, we'll discuss tips and hacks from Easyship to simplify Black Friday for a seamless shipping experience.
Table of Contents
Retail Brands Offering Free Shipping on Black Friday
Competition among different retailers heats up every holiday season during Black Friday. So, naturally, retailers are looking to retain their customers by giving them the best deals. But, consumers are looking more than that to be loyal to a retailing brand.
Retailers are using Black Friday free international shipping to gain more customers and market share during holiday sales. Many of the biggest retailers and eCommerce sites offer Black Friday free shipping for orders over certain thresholds.
The retailers and eCommerce sites that offer Black Friday deals for a limited time include:
- Amazon: Amazon Prime offers its members free two days shipping. For non-members, free international shipping is available on orders $25 and more
- Walmart: Walmart offers free international shipping for two days for members and non-members on orders qualifying $35 and more
- Sears and Kmart: Both retailers will give customers two days of free international shipping for orders of $49 and more
- Lego: Lego offers free international shipping for all online orders from November 24 to November 27
- Toys' R Us and Babies R Us: The brand offers free international shipping for orders qualifying $29 or more
- Wayfair: Wayfair offers online shoppers free international shipping for orders qualifying $49
- Bloomingdales: Bloomingdales offers free international shipping through December 20
- Best Buy: Best Buy offers free international shipping through December 25
How To Offer Free Shipping
There's no one standard approach to free shipping. Plus, free doorstep delivery may not be attainable for small businesses. For instance, shipping goods without charges attract extra costs depending on the following factors:
- Product weight
- Box size
- Delivery destination
- Item price
We’ll talk about two significant ways to offer free shipping on your eCommerce site here. Then, in the section, we’ll go over the different ways free shipping can be provided.
Order Value Thresholds
Value thresholds are the most efficient way to increase consumers' AOV (average order value) on your eCommerce sites. Consumers are also willing to add one or two extra items to the cart to qualify for free shipping.
With value thresholds, merchants can do the following:
- Offer your customers the expected free shipping while maintaining revenue.
- Reduce cart abandonment by attracting customers who may be interested in getting doorstep delivery free of charge.
- Increase order value by encouraging shoppers to buy more to meet minimum shipping costs.
The benefit of the minimum free shipping amount exists as long as you get the right free shipping amount. According to BigCommerce, 64% of brands offer free shipping through order value thresholds. For example, Walmart only provides free international shipping for overs qualifying $35 or more.
Online shopping will dominate this festive season, with holiday eCommerce sales expected to reach $206.88 billion. According to Shopkick's Holiday Survey, 94 percent of customers say that free shipping is the most important benefit of holiday shopping. So, in the spirit of Christmas, offering free shipping is a great way for merchants to stay competitive amongst competitors.
With customers keeping an eye on their wallets this year, it's no surprise that free shipping is important for online customers. But shipping is more expensive, so offering free shipping during the holiday is a bigger promise than ever, despite great rewards. So depending on your eCommerce business, offering free shipping may not be attainable.
Though, offering free shipping during festive seasons or holidays such as Black Friday, Cyber Monday, and Christmas will increase order volume. This method works well for seasonal products, such as buying electronics on Cyber Monday.
Do UPS, USPS, FedEx, and DHL Ship During Black Friday?
During the Black Friday rush hour, the big snarl in the global supply chain is the worry of late deliveries. Fortunately, UPS, USPS, FedEx, DHL, and other major courier services offer Black Friday shipping.
Shipping with USPS
|USPS Shipping Options||Holiday Ship By Date|
|USPS Parcel Select||December 15, 2021|
|USPS First Class Mail||December 17, 2021|
|USPS Flat Rate Priority Mail||December 21, 2021|
|USPS Priority Mail Express||December 20, 2021|
Shipping with UPS
|UPS Shipping Options||Holiday Ship By Date|
|UPS 3 Day Select||December 21, 2021|
|UPS 2nd Day Air Service||December 22, 2021|
|UPS Next Day Air Service||December 23, 2021|
Shipping with FedEx
|FedEx Shipping Options||Holiday Ship By Date|
|FedEx Ground Delivery||December 15, 2021|
|FedEx Home Delivery||December 15, 2021|
|FedEx Express Saver||December 21, 2021|
|FedEx 2Day Services||December 22, 2021|
Shipping with DHL
|DHL Shipping Options||Holiday Ship By Date|
|SmartMail Expedited Max||December 17, 2021|
|SmartMail Expedited||December 15, 2021|
|SmartMail Ground||December 11, 2021|
3 Tips on Optimizing Your Website to Boost eCommerce Sales
The holiday season is just around the corner. So it’s time for online store owners to plan out a well-thought-out eCommerce strategy.
One primary strategy to put in place is to optimize your eCommerce website to boost your sales. Having said that, there are three practical tips to follow to maximize your website readiness for the holiday frenzy shopping season.
1. Create a seamless checkout process
It's essential to keep the process as simple as possible to reduce eCommerce cart abandonment rates and increase sales. In addition, offering your customers more shipping options and giving them complete visibility helps create a seamless checkout experience.
Ultimately, you want to move the customer smoothly throughout the checkout process without any confusion. That’s why it’s vital to make mobile checkout simple to provide your customers with easy and fast-purchasing ability.
Easyship offers the cheapest and fastest shipping options for your store at checkout with real-time shipping rates. This way, your customers can stay happy while minimizing cart abandonment amongst users. We automatically calculate the best shipping options for your customers from over 250+ shipping solutions.
2. Optimize user experience
User experience plays an integral role in eCommerce. It eases navigation on your site, turning your site into a highly responsive one. Plus, making your site usable for all users will help retain your customer base after the holiday.
An eCommerce site with poor navigation can easily confuse and disorient consumers. Instead, the design should guide shoppers into the store to convert more sales. KoMarketing claims that you can lose 37 percent of your customers due to poor website design.
Ultimately, you want to make it easier for your customers to explore all the options your brand has to offer. Today's biggest demand is mobile optimization, which allows consumers to perform multiple tasks simultaneously on the go.
Above all, a site with an optimized user experience converts more. Plus, customers stay longer on a site with an optimized user experience without knowing. And the longer they stay, the higher the tendency of more purchases.
3. Create an exceptional customer experience
As the eCommerce space grows incredibly, maintaining customer trust and loyalty is always a top challenge. However, when an eCommerce business isn't customer-centric, this leads to negative customer satisfaction. This is why businesses want to prioritize customers interactions so they can better understand how to provide a good customer experience.
Eighty percent of businesses think they provide a great customer experience, but only a tenth of customers agree. Therefore, eCommerce businesses must enhance customer service to meet customer expectations, or businesses risk losing customers to their competitors.
Plus, 83 percent of your customers need a form of customer support throughout their online shopping experience for peace of mind. This is where Easyship can help to help create a positive customer experience.
Easyship’s team of shipping experts offers 24/7 support. So no matter how big or small your issue may be, Easyship has you covered every step of the way.
How Easyship can help with Black Friday 2021
Black Friday's free shipping is the most important factor for shoppers during the holiday shopping season. However, while free shipping is important for most eCommerce shoppers, not all businesses can afford to offer free shipping.
Many eCommerce brands use different methods to offer free shipping such as order thresholds or seasonal offerings. Plus, eCommerce brands can access even bigger savings when using a reliable shipping platform to streamline their shipping processes.
Easyship offers up to 89% discounted shipping rates on 250+ couriers. In addition, our Free Shipping Rates Calculator provides the best available rates so you can save big.
Easyship customers also get access to premium shipping benefits, such as:
- Optimization of the shipping process
- Providing a platform that enables you to compare multiple couriers within one platform
- A dashboard you can follow up on your delivery status
- Shipping experts that can help you plan your shipping strategy ahead of time and avoid shipping delays or missing shipping deadlines
- Insurance option for your packages
- Integration with major eCommerce marketplaces such as eBay, Amazon, and other platforms, so we can streamline your shipping process
The holiday season doesn’t have to give you a headache. eCommerce merchants like yourself can sail through the peak season shipping with a reliable shipping platform like Easyship. We do all the hard work, so merchants can have a seamless shipping experience. Plus, we offer up to 89% discounted shipping rates on 250+ couriers.
Sign up for a FREE Easyship account and get instant access to the best available shipping rates this holiday season
If you found this article informative, you may enjoy the following: