How does the Tracking API work?

Call our tracking endpoint with a tracking number, service name or order data to return the current normalized status, latest checkpoint, full event history and a delivery estimate. Poll on your cadence or subscribe to webhooks for updates.

Generate your API key to track events across 550+ global services
Send the tracking number, carrier service and order metadata
Receive normalized statuses, checkpoints and estimated delivery dates
Sort by delivery state, detect exceptions, and trigger alerts
Embed live tracking updates into your interface or communications

Explore Developer Docs

One multi-carrier tracking feed versus per-carrier integrations

Building direct against each carrier's tracking API means another schema to map, another version to monitor for breaking changes and weeks of lead time before it goes live. One integration with Easyship covers 550+ global services, and new carriers arrive frequently without a new build.

Get Started For Free

Filter and sort global tracking data across every shipment

Easyship's Shipment Tracking API returns paginated lists of up to 100 trackings per page. Filter by delivery state, last scan timestamp, origin or destination country, and by source, either `easyship` or `external` for third-party shipments. That is enough to identify delays and monitor operational SLAs.

Upgrade Your Checkout Flow

Embed real-time tracking in your post-purchase flow

Push normalized tracking events straight into your Shopify or WooCommerce storefront, marketplace order pages, mobile app or SaaS product, so customers see the parcel move from dispatch to delivered. Automatically pair tracking numbers with shipment creation for post-purchase updates.

Generate Your API Key

What is a Shipment Tracking API integration?

A shipment tracking API accepts a tracking number, retrieves scan events from the carrier, and returns statuses, checkpoint history, locations and delivery estimates in machine-readable form. A multi-carrier tracking API like Easyship's adds normalization, translating each carrier's status codes into one schema for a simpler integration.

Generate Your API Key

IMPLEMENTATION SUPPORT

Get Expert API Guidance & Implementation Support

Not sure how to get started? Generate your free API Key by clicking "Start Free" or complete this form to speak directly with an implementation expert. What once took months to build can now be achieved in days.

Risk-Free: Start with our free plan—no credit card required
Global Network: One API endpoint for 550+ global carrier services
Quick Setup: Generate your API Key and start building in minutes

Have Questions? We Have Answers

Built For Developers & Enterprise Brands

Whether you’re running operations, coding checkout logic, or managing a global platform, Easyship's Shipping Rates API simplifies shipping with one reliable, scalable API integration.

eCommerce Brands

Instantly save on shipping and fulfillment costs with one unified shipping solution for every sales channel worldwide.

For Stores

Global Marketplaces

Offer a completely integrated global shipping experience for buyers and sellers with transparent rates, duties, insurance and discounts.

For Marketplaces

Technology Platforms

Connect and embed global shipping services directly into your application for seamless shipping, returns and payment flows.

For Platforms

Fulfillment & Warehousing

Automate shipping workflows, rate shopping, manifests, pickup scheduling, and analytics while reducing complexity and overheads.

For Logistics

Get started with Easyship's Shipment Tracking API

Power every tracking workflow—from startups to global enterprises—with a developer-first API built for performance, reliability, and scale. Clean JSON, predictable calls, and full flexibility mean you integrate once and track everything.

Chat To An Expert

Shipment Tracking API FAQs

What does the Shipment Tracking API return?

The response includes a live normalized status across all supported carriers, the last carrier checkpoint, full event history, estimated delivery date and delivery status for every shipment. Consistent event types and timestamps mean your application processes tracking data from UPS, FedEx, DHL Express, USPS, Royal Mail, Australia Post and every other carrier through one schema.

Can I track shipments not created through Easyship?

Yes. Simply send a tracking number and carrier service name, and Easyship's multi-carrier tracking API can monitor the shipment status even if its label was never generated on the platform. Carriers where Easyship does not generate labels are supported as external services, and your tracking list filters by source using either Easyship or External.

Do I need my own carrier accounts to use tracking?

No, you don't need your own carrier business account. Tracking on Easyship works across three sources: shipments created on Easyship's pre-negotiated discounted rates, shipments from your own carrier accounts connected through the Link Your Own Carrier Account API, and third-party shipments tracked by their tracking number alone. All three use the same multi-carrier schema and simplified single tracking integration.

Does the Shipment Tracking API support webhooks?

Yes. Polling is available for every tracking workflow, and webhooks push events as they happen: `shipment.tracking.status.changed` for delivery-state changes, `shipment.tracking.checkpoints.created` for new carrier scans. Your platform reacts to milestones without polling every shipment on a schedule, creating a more efficient way to provide live order delivery updates across the globe.

Can I track multiple shipments at once?

Yes. Easyship's tracking API returns paginated lists of up to 100 tracking updates per page, filterable by origin or destination country, source and tracking state. That supports enterprise tracking volumes across dashboards, notification systems and operational reports without a per-shipment lookup.

Which fields influence delivery estimate accuracy?

Delivery estimates are informed by the latest scan timestamp, location and service level. On cross-border lanes, customs events also move the estimated delivery date, so international tracking is most accurate when your application reads the full checkpoint history. Please keep in mind that all carriers are not equal when it comes to checkpoint scan frequency and overall tracking reliability, which is why Easyship's intelligent platform provides clear tracking ratings during shipment creation to allow you to compare, select or automate rate-shopping based on historical reliability and package visibility, not just total price.

Does the API include delivery confirmation?

Yes. 'Delivered', 'Failed Delivery Attempt' and 'To Be Returned' are the primary statuses in the documented taxonomy, alongside exception states such as 'Lost by Courier'. Those events can trigger post-purchase messaging, close customer support loops or start returns or refund workflows where there has been a failure to deliver a package. Many brands directly feed Easyship's global tracking API directly into their email automation flows for upsell and review requests on successful delivery, alongside support escalations when things go wrong to proactively address customer concerns and avoid "where is my order?" (WISMO) tickets.

Is the API reliable enough for enterprise volume?

Yes, absolutely. Webhook deliveries retry up to 5 times after the first attempt across roughly a 15-minute window, so a receiver that drops out briefly still gets its checkpoint events once it recovers, and polling backfills anything beyond that. Uptime runs at 99.9% under SOC 2 compliance, with dedicated capacity available for enterprise workloads and the engineering simplicity of managing a single tracking integration globally for more than 550+ courier services.

What does it cost to use the Shipment Tracking API?

Start on a free plan with no credit card required, then pay as you go as volume grows, with no separate per-tracking fee or extra subscription from a second tracking vendor. Tracking creation calls count toward your API usage allowance, so one plan covers rate comparison, shipment creation, label generation and tracking updates all together.

Can AI agents use Easyship's Shipment Tracking API?

Yes, one of the most common use cases for Easyship's tracking API is for support, allowing customer facing agents to answer "where is my order?" from real carrier scan data: live normalized status, full checkpoint history and delivery exceptions in one digestable endpoint. Easyship's MCP server is live, so an assistant reads the same event feed your order pages render, on the same authentication, all in one integration.

Try the composable shipping API for global eCommerce

Every Easyship API is modular. Allowing you to connect only what you need from rates to returns. Start with live pricing, then layer in label generation, tracking, duties and address validation as you grow.

More Shipping API Resources

Technology

Shopify Australia

Easyship helped Shopify Australia enable it's merchants with access a diverse courier network, discounted rates and an integrated logistics solution leading to 4.5x growth in orders.

Technology

eBay

Find out how eBay leveraged Easyship to improve shipping efficiency, cut costs, and boost global sales, driving $3.68 billion in GMV across 200+ countries

Industry

Ostrichpillow

We helped this famous pillow improve their delivery service by expanding their distribution worldwide and reduce shipping costs by 62%.

Shipment Tracking API For Global Parcel Visibility & Delivery Updates

Enhance your post-purchase experience with 550+ services in one

Why Brands Trust Easyship's Global Tracking API

How does the Tracking API work?

One multi-carrier tracking feed versus per-carrier integrations

Filter and sort global tracking data across every shipment

Embed real-time tracking in your post-purchase flow

What is a Shipment Tracking API integration?