Status: Easyship is noticing delays beyond displayed estimated delivery lead times shared by USPS across the country, with some states being affected more than others. Please communicate this to customers if you're electing to use USPS services, as these could result in providing shoppers with unrealistic expectations. Find international service impacts and suspensions here. We will keep you updated as we learn more.
USPS Domestic Updates
The USPS advised shippers of delivery delays in its recent “COVID-19 Continuity of Operations Update,” effective, April 17, 2020.
“U.S. Postal Service Priority Mail products and First-Class packages may require more time to be delivered due to limited transportation availability as a result of the ongoing Coronavirus Disease (COVID-19) impacts to the United States,” according to the advisory.
Some of the key changes in USPS delivery times announced today include the following:
International
The service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.
Signature Delivery Updates
Items requiring signature on delivery will no longer be signed at the moment of handover to the recipient, for health, safety and security reasons. Instead, the postman will ask for the recipient's name and will enter this information in the signature field of the handheld device or delivery manifest. This temporary measure came into force from Monday, 16 March 2020 and remains in effect until further notice. For delivery of items to a mail room, the addressee will receive a text message or telephone call. Deliveries to premises or areas needing to be closed down due to COVID-19 are suspended.
The following countries have suspended mail services from the USPS system.
The below list of destinations are suspended as of September 9th, 2020:
Status: UPS is fully operational to most destinations but should expect minor delays due to increased volume. Minor service impacts in parts of Europe and Asia Pacific related to Coronavirus. Effective March 26th, 2020 - UPS has suspended their UPS Service guarantee (also known as UPS Money Back Guarantee).
For more information, see here.
Status: Fully operational except for service delays. Temporary emergency surcharge are still applied to all shipments (these surcharges are reflected within Easyship pricing). More details here.
Updated July 1st, 2020, DHL has adjusted their temporary emergency surcharges. This pricing is already reflected for new shipments made on the Easyship platform. Surcharge breakdown details here.
For country specific delays see here. Note, Cuba service is currently suspended & India services for APAC.
Status: Still Delivering within impacted areas as local conditions and restrictions allow. Allow for additional transit time and delays for certain destinations. Temporary service suspensions for shipments to certain countries in APAC, Middle East, regions in India, and Africa
Other Notes of Importance:
Please note that the information is subject to change without prior notice due to the dynamic nature of the COVID19 situation. Easyship will continue to provide updates as they become available.
For more information on the FedEx response to COVID-19, please visit this site.
Status: Operational, but experiencing delays. Mail to China, Singapore, Australia, the USA and the United Kingdom ere experiencing extended delays due to reduced supply of global air freight.
For more information, see here.
Status: Operational, but experiencing delays; mail to certain countries suspended due to new border restrictions.
Singapore Post is following the government's hygiene guidelines for its employees, facilities, and equipment, which includes frequent sanitation and regular information logging.
For more information, see here.
Status: Fully Operational. But as important safety measures continue delays should be expected. Experiencing high volume.
For more details see the Canada Post site.
Status: Operational but facing delays. Have implemented safe operational policies inline with the recommendations of governments in markets they are operating in.
Hermes is making some changes to the way their couriers deliver parcels to offer 'contact-free delivery' right to everyone's doorsteps.
These include:
Click here for the latest Hermes updates
Status: Operational but facing delays and suspended destinations. Have implemented contactless delivery.
‘Signature on Delivery' has been changed to ‘Authority to Leave' to eliminate person to person contact. Our delivery drivers will leave a parcel at their discretion in a designated safe place. (They can also take a signature on behalf of customers while standing two metres away). See here for latest Sendle updates.
Delays are to be expected for shipments from or to destinations in the state of Victoria due to current government restrictions.
See here for latest Sendle updates.
Status: Some destination country services have been suspended, with many others delayed.
Services have been suspended in parts of South America, Africa, and the Middle East, and due to a reduction in airline freight availability, delays are expected in other destinations.
For more information, see here.
Status: Operational, but experiencing some delays in international services and suspensions for certain destinations.
For more information, see here.
Status: Some international routes have been suspended, while other routes, including domestic are experiencing delays.
Royal Mail advised shippers of delivery delays in its recent update, effective, April 1st, 2020.
“Normal deliveries and collections should take place in all parts of the UK today. However, despite our best endeavours, some parts of the country may experience varying levels of delivery disruption, due to Coronavirus-related absences and necessary social distancing measures,” according to the advisory.
For more information, see here.
Status: Have applied temporary emergency surcharges. Services to several destination countries has been suspended.
Have applied a temporary emergency surcharge for all new shipments. This pricing is already being reflected on the Easyship platform.
The below list of destinations are suspended as of September 15th, 2020:
For more information, see here.
Airpak: Operational but with delays due to manpower shortages and circuit breaker requirements. Click here for latest courier updates.
APC: Operational but with service suspended to some countries and operation delay destinations being delayed due to shortages of air freight supply and backlog of items. Certain postal codes in Spain are embargoed due to COVID-19.Click here for latest courier updates.
Asendia: Operational but facing delays for international shipments.
Australia Post: Operational but facing delays for all international shipments due to shortage of flights. Domestic shipments are less impacted but delays are still to be expected. Click here for latest courier updates.
Canpar: Operational with limited disruption, expect delays due to high volume. Temporary suspension of service guarantees for Canpar Express shipments. Click here for latest courier updates.
Couriers Please: Operational but facing delays. Click here for latest courier updates.
Direct Link: Previously suspended for all destinations. Services to some destinations have resumed. Temporary emergency surcharges are also being applied. Details found here.
DPD: Operational but facing delays. Have implemented safe operational policies inline with the recommendations of governments in markets they are operating in. Click here for latest courier updates.
DPEX: Operational but services suspended to some destination countries. Delays being faced in other markets. Click here for latest courier updates.
GlobalPost: Operational but service suspended for some countries or facing delays in other destinations. Their USPS Priority Mail and First-Class Package Service packages with 2 or 3 day delivery commitments, have been extended to 3 and 4 days, respectively. While local Priority Mail packages with one day delivery remain unchanged.
J&T Express: Operational but facing delays due to manpower shortages and circuit breaker requirements. Have implemented contactless delivery measures.
Lalamove: Operational but with delays due to manpower shortages and circuit breaker requirements. Click here for latest courier updates.
NinjaVan: Operational but facing delays due to manpower shortages and circuit breaker requirements. Have implemented contactless delivery measures. Have suspended pickups from home based businesses (residential addresses).
P2P: Operational but facing delays. Have implemented safe operational policies inline with the recommendations of governments in markets they are operating in. Click here for latest courier updates.
ParcelPoint: Operational but facing delays, suspended signature on delivery. Click here for latest courier updates.
Purolator: Operational but suspended to some destinations. Suspension of service guarantees for time-definite services. Click here for latest courier updates.
Quantium: Operational but all services are currently facing delays to most destinations due to high cancellations of airline services. Temporary surcharges applied. Click here for latest courier updates.
Qxpress: Operational but with delays due to manpower shortages and circuit breaker requirements. Have implemented contactless delivery measures.
SEKO: Operational but facing delays. Priority given to Medical, Aid and Relief shipments.
Skypostal: Operational. Check https://www.skypostal.com/ for further updates.
TNT: Operational but facing delays. Refer to FedEx service notes. Click here for latest courier updates.
Toll: Operational but facing delays. Click here for latest courier updates.
Visit the World Health Organization website (WHO) for real-time information about the Coronavirus pandemic and COVID-19 disease.
Access the CDC website to get guidance on coronavirus protocols and protection against COVID-19.