International Shipping

Shipping to Australia - What you need to know

Jules

by Jules

On 2017 M12 5

by Jules

The growth of Australia's eCommerce market has been the most remarkable and promising in the Asia-Pacific region. Today, almost 70% of Australians participate in eCommerce and buying items online.

In 2018, Australia's eCommerce revenue forecast was estimated at $18.6 billion, and is expected to jump to $21.5 billion in 2019.

All of this makes Australia a good target market for eCommerce sellers. Before you begin your marketing campaign to the land down under, it's best to keep the following in mind.

Things to consider before shipping to Australia

  • Ensure your customs documents are complete and that all details are accurate, as Australian customs is very strict. Furthermore, make sure the description and value of the package match your commercial invoice to avoid a customs delay.
  • As of July 1, 2018, imported goods with a customs value of $1000AUD or less may be applicable for GST. GST will be charged at the point of sale by the overseas vendor, and not at the border. Learn more.
  • If you're shipping from overseas, you will NOT be able to ship to PO boxes or lockers.
  • Make sure that you know what you're allowed to ship. For example, it is very difficult to import cosmetics, pencils, painting equipment, and chewing tobacco to Australia unless you have a proper license.

    Additionally, there are things that are strictly prohibited, like meat and fruits. If you sell any items that are possibly prohibited, you should make sure this is noted on your store's product pages before your Australian customers place an order.

    Check out Easyship's country page on Australia for more information on restricted and prohibited items.
  • Logistics-wise, it is prohibited to import cargo if it transits through certain countries such as Egypt or Bangladesh. If you plan utilizing freight shipping to Australia, make sure you use a logistics provider who is aware of such restrictions.
  • Australian customs will destroy your shipment if clearance is not acquired within 3o days, so it is important that you resolve any outstanding issues within this time frame.

How long does it take to ship to Australia?


Let's face it - Australia is a pretty remote continent.

Generally, it takes about 5-10 working days for a shipment to reach Australia from the US by air freight. Shipments sent by sea freight will take approximately 2-3 weeks depending on which of the US state you are shipping from.

Consignments from China, UK, and other European countries can take about 3-4 weeks if sent by sea freight; if sent via air, you can expect about 5 working days on average.

For estimates on delivery times to Australia based on your location, check out our shipping rates calculator for more information.

What is the best way to ship to Australia?

Like the rest of the western world, Australians hate paying for shipping. It is estimated that 60% of Australian consumers abandon their cart due to high shipping costs. But unfortunately, it can be pricey to ship to Australia. How do you meet them halfway?

To start, research suggests that consumers do not like to be surprised about additional costs at checkout. Having a dynamic checkout that shows all taxes, duties, and additional handling fees upfront can help. You can also consider marking up your products to cover your shipping costs so you can offer "free" or reduced shipping.

Australians are also used to standard shipping (5-7 days) as it is a very common option offered by Australian retailers. Don't be shy to offer a cheap shipping option at checkout, in addition to an express option. Offering a shipping solution that delivers on weekends or after hours could also be useful, as 75% of Australian consumers have expressed wanting this type of delivery.

Best shipping and mailing services to Australia

There are a variety of international mail services that you can take advantage of when shipping to Australia. Below are some solutions you can find on Easyship if you’re shipping to Australia from the United States, Singapore, or Hong Kong.

Best way to mail internationally from the United States to Australia

If you’re shipping lightweight items under 4 pounds, consider these cheap overseas shipping options to Australia from the US:

Need to get your parcel to Australia quickly? The best international priority shipping solutions for lightweight items from the US include:

For items heavier than 4 pounds, consider these cheap overseas shipping options:

The best international priority shipping solutions for heavier items from the US include:

Looking for some numbers? Use our Rate Calculator for shipping estimates from the US to Australia. For more accurate rates, Get a Quote.

Best way to mail internationally from Singapore to Australia

If you’re shipping lightweight items around 1 kg, consider these cheap overseas shipping options to Australia from Singapore:

Need to get your parcel to Australia quickly? The best international priority shipping solutions for lightweight items from Singapore include:

For items heavier than 1 kg, consider these cheap overseas shipping options:

The best international priority shipping solutions for heavier items from Singapore include:

Looking for some numbers? Use our Rate Calculator for shipping estimates from the US to Australia. For more accurate rates, Get a Quote.

Best way to mail internationally from Hong Kong to Australia

If you’re shipping lightweight items around 1 kg, consider these cheap overseas shipping options to Australia from Hong Kong:

Need to get your parcel to Australia quickly? The best international priority shipping solutions for lightweight items from Hong Kong include:

For items heavier than 1 kg, consider these cheap overseas shipping options:

The best international priority shipping solutions for heavier items from Hong Kong include:

Looking for some numbers? Use our Rate Calculator for shipping estimates from Hong Kong to Australia. For more accurate rates, Get a Quote.


Conclusion

Shipping to Australia can be as simple as shipping anywhere else, as long as you are aware of what Australian customs expects from you, and you make an effort to manage expectations for your Australian customers.

It's best to be honest and upfront about any additional fees and shipping charges your customers may incur, and provide plenty of flexible shipping options for a positive customer experience.

Check out our eCommerce guide to Australia if you're craving more information about the eCommerce landscape down under! If you're looking to ship to other destinations outside of Australia, our international shipping guide may also be useful to you.

Originally published December 4, 2017. Last updated June 11, 2019.