DPD

Common questions about DPD

• How does DPD work?

  To create a shipment with DPD, you must enter your shipment details (such as address and item details) and purchase a shipping label. Print out your shipping labels and attach to your package and then dropoff your package at a designated dropoff location. Dropoff locations can be found here. From there, DPD will arrange shipment to your final destination.

  This whole process can be managed on the Easyship platform.

• How do I track a DPD shipment?

  You can track DPD shipments using the tracking number for the shipment provided and visiting the DPD website.

• How do I contact DPD for a shipment?

  You can generally contact DPD at their website. In most cases, shipments created on the Easyship platform will provide you all the visibility you need on a shipment.

• What are the shipping rates for DPD?

  Pricing varies based on shipment details and destination.

  Signup today for a free Easyship account to see the most accurate rates for DPD and other services we offer.

• How long will delivery take for a DPD shipment to Germany?

  Delivery time varies on origin and destination.

  Signup for an Easyship account to see delivery time for all available couriers in your location.

• Is there a DPD location near me?

  You can find the full list of DPD locations in Hong Kong here.

• What can I ship with DPD?

  DPD do not have many restrictions on what you can ship, however you should be mindful that things such as alcohol, food & other items are generally restricted to most locations. With DPD, no Stand-Alone Batteries or Lithium Batteries packed with the shipment, only Lithium Batteries which are included in the product are allowed.

• Does DPD require a signature on delivery?

  DPD offers an optional signature on delivery service. Whether a signature on delivery will be required or not will be decided by the sender at time of shipment creation.

• How does DPD work with Easyship?

  Easyship will detect when a shipment is eligible for a DPD shipment and show this as an option when preparing shipments. Further details on preparing shipments and obtaining the right boxes can be found here.