DPEX Express

Common questions about DPEX Express

• How does DPEX Express work?

  To create a shipment with DPEX Express, you must enter your shipment details (such as address and item details) and purchase a shipping label. Print out your shipping labels and attach to your package. The courier will collect your parcel at the pre-arranged time. From there, DPEX will arrange shipment to your final destination.

  This whole process can be managed on the Easyship platform.

• How do I track a DPEX Express shipment?

  You can track DPEX Express shipments using the tracking number for the shipment provided and visiting the DPEX website.

• How do I contact DPEX for a shipment?

  When shipping with Easyship you do not need to contact DPEX. All the information you need about your shipments is available to you through the Easyship platform. If you want to learn more about DPEX you can learn more at their website or calling +852 8106 3232.

• What are the shipping rates for DPEX Express?

  Pricing varies based on shipment details and destination.

  Signup today for a free Easyship account to see the most accurate rates for DPEX Express and other services we offer.

• How long will delivery take for a DPEX Express shipment to Singapore?

  Delivery time varies on origin and destination.

  Signup for an Easyship account to see delivery time for all available couriers in your location.

• Is there a DPEX location near me?

  You can find the full list of DPEX locations in Hong Kong here.

• What can I ship with DPEX Express?

  DPEX Express do not have many restrictions on what you can ship, however you should be mindful that things such as alcohol, food & other items are generally restricted to most locations. With DPEX Express, stand-Alone Batteries, Batteries packed with the equipment and Batteries contained in the equipment are not allowed.

• Does DPEX Express require a signature on delivery?

  DPEX Express offers an optional signature on delivery service. Whether a signature on delivery will be required or not will be decided by the sender at time of shipment creation.

• How does DPEX Express work with Easyship?

  Easyship will detect when a shipment is eligible for a DPEX Express shipment and show this as an option when preparing shipments. Further details on preparing shipments and obtaining the right boxes can be found here.